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Split: The import could not be completed due to a low timeout limit on the server.
- This topic has 13 replies, 3 voices, and was last updated 2 months, 4 weeks ago by Artem Temos.
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June 5, 2024 at 6:38 pm #570896
cuonggym148ParticipantHello, I have same problem with that notice: “The import could not be completed due to a low timeout limit on the server. You need to contact your hosting provider and ask them to increase it to 300 seconds.”
Import is alway stop at 30%
June 6, 2024 at 9:17 am #570961
Artem TemosKeymasterHello,
We just checked the import mechanism and see that your server returns a timeout error. That is why the import can’t be completed. You need to contact your hosting provider and ask to increase the timeout limit in order to fix the import function
https://gyazo.com/463d9a4eab5e8a2422a43731f2bf87a6
https://gyazo.com/699ae94273eb43365291572554fbfab6Kind Regards
June 6, 2024 at 9:43 am #570967
cuonggym148ParticipantHi,
The Hosting Support (Hostinger) said:
“The host will not increase
It’s already designed like that, it’s because of the service”So, how can I use Woodmart Theme?
Is it possible to import each individual page (home page, shop page, product page…)?June 6, 2024 at 12:22 pm #571045
Artem TemosKeymasterIf you can’t increase the timeout at least temporarily, then you will not be able to import the dummy content, unfortunately. You can try to use a different hosting provider or ask a refund for the theme.
June 9, 2024 at 10:02 am #571576
ali.dukulyParticipantI had my timeout increased first to the suggested “300” and still failed to load then i tried “500” and still facing same issue.
June 10, 2024 at 9:15 am #571631
Artem TemosKeymasterHello @ali.dukuly
As I can see, you have a separate topic with the issue. Please continue the conversation there so we can help you.
Kind Regards
June 24, 2024 at 2:44 pm #574972
cuonggym148ParticipantBy going around (asking a friend to set up a new WordPress site on another host), reinstalling Woodmart, installing prebuild, I imported each page I wanted.
Open Elementor, Export each page and then Import the JSON file manually.
If it weren’t for another host, I wouldn’t have been able to use Woodmart.
Hopefully you will have a solution for this Prebuild import problem (eg allowing separate import of each page, import of separate theme settings of each Prebuild Website template).
My Hosting support said it was because the theme and files were too heavy.
I also see many people having the same problem as me on the support forum.June 24, 2024 at 3:36 pm #574995
Artem TemosKeymasterHello,
To fix the issue try to edit the file
wp-content/plugins/woodmart-core/importer/class-wp-import.php
and add the following code after the line$url = str_replace( 'http:', 'https:', $url );
as shown on the screenshot https://gyazo.com/5346a3735046082f80b6651c8452a7a6if ( strpos( $url, 'wp-content/uploads/' ) && strpos( $url, '/dummy.xtemos.com/' ) ) { $url = str_replace( 'https://dummy.xtemos.com/', 'https://woodmart-dummy.b-cdn.net/', $url ); }
After doing this, go to WoodMart -> Dummy content, remove previously imported dummy content, and import it from scratch. Let me know if it helps.
Kind Regards
June 26, 2024 at 1:24 pm #575633
cuonggym148ParticipantHello, I tried again with my test site,
After adding the code, the Import process is 100% complete.But the imported content is incomplete and the website looks bad.
Please check it.Attachments:
You must be logged in to view attached files.June 26, 2024 at 2:11 pm #575651
Artem TemosKeymasterHello,
You need to enable Elementor containers before importing our dummy content. You can enable this in Elementor -> Settings -> Features https://gyazo.com/978409216e7ba8e656ed812160359821
Kind Regards
June 27, 2024 at 6:14 am #575773
cuonggym148ParticipantI activated the Flexbox Container, then deleted the old Dummy Content and re-imported the Prebuilt site from scratch.
But the content is still not fully imported.Please check again.
(I sent the login information in the previous reply)June 27, 2024 at 9:49 am #575813
Artem TemosKeymasterWe have imported the dummy content on your website. Please check how it works now.
June 28, 2024 at 1:39 pm #576196
cuonggym148ParticipantThank you,
Did you do any more actions?I tried re-importing another Prebuild site and it completed 🙂
(although sometimes I have to do it twice to get it right).July 1, 2024 at 9:36 am #576593
Artem TemosKeymasterHello,
We just removed the previously imported content and imported it from scratch. It should work correctly now.
Kind Regards
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