Issues with Discount Calculations in Woodmart Theme

This topic has 13 replies, 3 voices, and was last updated 2 months, 3 weeks ago by Artem Temos.

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June 6, 2024 at 11:26 pm #571184

olcan.teke
Participant

Dear Woodmart Support Team,

I hope this message finds you well. We are currently facing two different issues with the Woodmart theme on our site, and we would appreciate your assistance in resolving them.

Issue 1 (Most Critical):
The extra options of a product are being included in the discount calculation when we set the discount rules as percentages. Our requirement is that the discount should only be applied to the (color) variation of the product, not to the entire product price, including the extra options. We cannot set the discount rule in fixed amounts because we have color variations with an additional price. Therefore, it is crucial for us to work with percentages for the discount calculation.

We have not been able to find a hook or a method to adjust this calculation.
The colors are regular variations as provided by the theme, and the extra options are provided by a YITH plugin.

Issue 2:
When adding the same product to the cart twice with different variations, the discount is not being applied at all. It seems this is a bug in the theme.

Could you please assist us in resolving these issues? Your prompt support would be greatly appreciated as these problems are affecting our sales process.

Thank you for your assistance.

June 10, 2024 at 2:15 pm #571746

Aizaz Imtiaz Awan
Keymaster

Hello,

01. In the Discount condition settings https://monosnap.com/file/LkxZVYGtF5oai4ZqxxMVu2gcl8qOdm,You have the option to apply a rule only to variations with a specific color.

02. In this case, you need to set the Dynamic Discounts to Quantities -> Individual product.

Best Regards.

June 12, 2024 at 9:18 pm #572345

olcan.teke
Participant

Hi,

Unfortunately, this is not an option. I’m sorry if i wasn’t clear enough.
We have a color variation with a few colors that are more expensive to produce. That means it is one variation, with some colors that are more expensive. Therefore, the rule cannot be applied since they are always both present at the product.

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June 14, 2024 at 12:43 pm #572747

Aizaz Imtiaz Awan
Keymaster

Hello,

Unfortunately, we initially misunderstood your issue. Therefore, we would like to ask you to check this problem with the default theme first to ensure that the issue is indeed related to our theme.

Best Regards.

June 16, 2024 at 11:09 pm #573055

olcan.teke
Participant

How are we supposed to check it with another theme if the dynamic discounts is a feature of your theme?
Am I missing something?

June 17, 2024 at 12:47 pm #573165

Artem Temos
Keymaster

Please send us your admin access so we can check the configuration and try to help you.

June 30, 2024 at 6:32 pm #576541

olcan.teke
Participant

Hi,

The extra options of a product are being included in the discount calculation when we set the discount rules as percentages. Our requirement is that the discount should only be applied to the (color) variation of the product, not to the entire product price, including the extra options. We cannot set the discount rule in fixed amounts because we have color variations with an additional price. Therefore, it is crucial for us to work with percentages for the discount calculation.

In short, we want to have a method to calculate the discounts only on the color variation and color variations with extra price. The YITH options should not be taken into account when calculating.

July 1, 2024 at 10:10 am #576616

Artem Temos
Keymaster

Hello,

Please send your server’s authentication login and password as well so we can check your website.

Kind Regards

July 1, 2024 at 5:28 pm #576830

olcan.teke
Participant

Hi

July 2, 2024 at 9:24 am #576915

Artem Temos
Keymaster

Hello,

The link you sent earlier leads to the 404 page. Please send us the correct one.

Kind Regards

July 8, 2024 at 3:08 pm #581786

olcan.teke
Participant

.

July 8, 2024 at 3:11 pm #581789

olcan.teke
Participant

The link seems to be replaced by your input box since it has a special character.

July 8, 2024 at 3:12 pm #581790

olcan.teke
Participant

screenshot

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July 8, 2024 at 5:03 pm #581859

Artem Temos
Keymaster

Hello,

Yes, you are right; the discount is calculated based on the product price. It doesn’t take into account the price of a particular attribute in your variations (color, for example). Unfortunately, we don’t have a workaround for this.

Kind Regards
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