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cannot change unit of measurement on variation product

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • June 7, 2024 at 9:56 pm #571418

    Woolsome
    Participant

    Hi
    I have such an issue on variation product :
    1. I fill in the field with a text on a product card from the backend : Inventory > “unit of measurement”. Update card .
    RESULT : it appears there

    2. I do it a second time, changing text to another . Update card
    RESULT : after reloading a page, the text in the database do not want to change anymore, and always stays the text that was typed as first.

    In a private content below I will give you a sample product where I would like you to ask to check why it cannot be changed and to what text I would like this to be changed

    Please help.
    Thank you in advance
    Cezary

    June 8, 2024 at 2:54 pm #571502

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Could you please check how it works with the default WordPress theme like WooCommerce Storefront to understand whether it is our theme issue or not?

    Best Regards.

    June 8, 2024 at 3:57 pm #571523

    Woolsome
    Participant

    Hmm.

    I do not understand your asnwer.
    Mentioned feature is WOODMART feature.
    https://xtemos.com/docs-topic/product-quantity-units-of-measurements/

    If I change theme, this feature will not be available for testing.

    Please debug what is going on that on update a product card, it does not want to re-write the field in the database.

    June 10, 2024 at 9:53 am #571647

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Sorry for the early confusion!

    I have visited your site and changed the unit from “hank” to “spool” and it is changing fine.

    See the screenshot for clarification:
    https://ibb.co/DRKQ3BJ

    Check back your site after completely clearing the browser cache and check the issue.

    Best Regards.

    June 10, 2024 at 10:38 am #571684

    Woolsome
    Participant

    Hi

    I have no idea how you do it.
    I am a main admin, I cleared cache browser in my Firefox. Did not help.
    I have installed now Chrome, which I normally do not use.
    I login there, and repeated .. and again no success.
    attaching video in a private content box

    Cezary

    June 10, 2024 at 2:14 pm #571743

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Here you can see I have simply changed the unit and updated it. It is working fine.
    https://uploadnow.io/f/PH74Dw2

    Best Regards.

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Viewing 6 posts - 1 through 6 (of 6 total)