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In the shop page the products are not listing.

Viewing 17 posts - 1 through 17 (of 17 total)
  • Author
    Posts
  • June 12, 2024 at 3:34 pm #572281

    ashok.r
    Participant

    We have four products, It was working well before. But after sometime the products are not loading. Please Support quickly.

    June 13, 2024 at 6:53 am #572384

    ashok.r
    Participant

    We have four products, Initailly it was working fine. but last 17hrs it’s stopping listing the products in shop page.

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    June 13, 2024 at 7:09 am #572388

    ashok.r
    Participant

    We tried to change the theme. after changing and revert backto woodcart theme then the shop page is working fine. But some filters are not showing.

    June 13, 2024 at 10:14 am #572422

    Luke Nielsen
    Keymaster

    Hello,

    Please send me access to the website so I can check what is wrong there.

    Looking forward to collaborating with you!

    Kind Regards

    June 19, 2024 at 12:03 pm #573762

    ashok.r
    Participant

    Filters are not showing. and need custom url.’
    I dont wnt product-category and prodcut as prefix on product pages. Now i have redirected thru code.

    June 19, 2024 at 12:10 pm #573764

    ashok.r
    Participant

    Filters are not showing. and need custom url.’
    Sometimes showing after second time load.
    I dont wnt product-category and prodcut as prefix on product pages. Now i have redirected thru code.

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    June 19, 2024 at 12:10 pm #573766

    Luke Nielsen
    Keymaster

    Hello,

    1. I see that the filter area is disabled in Theme Settings – https://prnt.sc/hwhtdnwIjjgK so enable it and clear the cache.

    2. Check the articles below on how to adjust permalinks:

    https://woocommerce.com/document/permalinks/#:~:text=The%20permalink%20settings%20for%20WooCommerce,at%20WordPress%20%3E%20Settings%20%3E%20Permalinks.

    https://jetpack.com/blog/wordpress-permalinks/

    Kind Regards

    June 22, 2024 at 2:12 pm #574681

    ashok.r
    Participant

    thanks. Working now.

    • This reply was modified 5 months, 3 weeks ago by ashok.r.
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    June 22, 2024 at 2:22 pm #574684

    ashok.r
    Participant

    Also the autoplay is not working with self host.

    June 22, 2024 at 3:06 pm #574687

    ashok.r
    Participant

    I need additional certificate concept in product page. But the product main price should not affect. and also the certification is not mandatory. If the select any certification then the actual price should update with certificate price. But the certification price are global one. the price wont change for every product. It’s a fixed one.

    June 24, 2024 at 11:01 am #574866

    Luke Nielsen
    Keymaster

    Hello,

    1. Send me a link to that product that does not autoplay the video.

    2. As for the prices, could you please check how it works with the default WordPress theme like WooCommerce Storefront to understand whether it is our theme issue or not?

    Kind Regards

    June 24, 2024 at 11:04 am #574870

    ashok.r
    Participant

    Just check it in all product pages.

    June 24, 2024 at 2:42 pm #574969

    Luke Nielsen
    Keymaster

    Hello,

    1. There is no assigned video – https://prnt.sc/xfdEC_lR5PVS
    2. After assigning the video, enable the autoplay here – https://prnt.sc/-w6nJugwJFIY
    3. To make it work correctly, remove the duplicated images – https://prnt.sc/9ccpH4X4nC3n, the main image should not be defined in the gallery.

    Let me know the result.

    Kind Regards

    June 24, 2024 at 4:15 pm #575009

    ashok.r
    Participant

    Already I tried. After updating the product page the video unlinked.

    June 25, 2024 at 11:31 am #575257

    Luke Nielsen
    Keymaster

    Hello,

    Uploaded as I mentioned above and here is the result: https://gyazo.com/40561b4a4d5ddd2a9c9e309662e2bec3

    Let me know if you have any additional questions.

    Kind Regards

    July 1, 2024 at 12:35 pm #576707

    ashok.r
    Participant

    Now working. thanks. Is there any option to play that video in category listing products grids.

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    July 1, 2024 at 2:59 pm #576756

    Luke Nielsen
    Keymaster

    Hello,

    Sorry, for now, there is no such functionality to show the video on the product grid. You can try to use the “Product gallery” in Theme Settings -> Product archive -> Product styles – https://prnt.sc/sxNtLDG1qvLW

    Kind Regards

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