In the shop page the products are not listing.

We have four products, It was working well before. But after sometime the products are not loading. Please Support quickly.

We have four products, Initailly it was working fine. but last 17hrs it’s stopping listing the products in shop page.

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We tried to change the theme. after changing and revert backto woodcart theme then the shop page is working fine. But some filters are not showing.

Hello,

Please send me access to the website so I can check what is wrong there.

Looking forward to collaborating with you!

Kind Regards

Filters are not showing. and need custom url.’
I dont wnt product-category and prodcut as prefix on product pages. Now i have redirected thru code.

Filters are not showing. and need custom url.’
Sometimes showing after second time load.
I dont wnt product-category and prodcut as prefix on product pages. Now i have redirected thru code.

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Hello,

1. I see that the filter area is disabled in Theme Settings – https://prnt.sc/hwhtdnwIjjgK so enable it and clear the cache.

2. Check the articles below on how to adjust permalinks:

https://woocommerce.com/document/permalinks/#:~:text=The%20permalink%20settings%20for%20WooCommerce,at%20WordPress%20%3E%20Settings%20%3E%20Permalinks.

https://jetpack.com/blog/wordpress-permalinks/

Kind Regards

[ashok.r]

thanks. Working now.

• This reply was modified 5 months, 3 weeks ago by ashok.r.

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Also the autoplay is not working with self host.

I need additional certificate concept in product page. But the product main price should not affect. and also the certification is not mandatory. If the select any certification then the actual price should update with certificate price. But the certification price are global one. the price wont change for every product. It’s a fixed one.

Hello,

1. Send me a link to that product that does not autoplay the video.

2. As for the prices, could you please check how it works with the default WordPress theme like WooCommerce Storefront to understand whether it is our theme issue or not?

Kind Regards

Just check it in all product pages.

Hello,

1. There is no assigned video – https://prnt.sc/xfdEC_lR5PVS
2. After assigning the video, enable the autoplay here – https://prnt.sc/-w6nJugwJFIY
3. To make it work correctly, remove the duplicated images – https://prnt.sc/9ccpH4X4nC3n, the main image should not be defined in the gallery.

Let me know the result.

Kind Regards

Already I tried. After updating the product page the video unlinked.

Hello,

Uploaded as I mentioned above and here is the result: https://gyazo.com/40561b4a4d5ddd2a9c9e309662e2bec3

Let me know if you have any additional questions.

Kind Regards

Now working. thanks. Is there any option to play that video in category listing products grids.

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Hello,

Sorry, for now, there is no such functionality to show the video on the product grid. You can try to use the “Product gallery” in Theme Settings -> Product archive -> Product styles – https://prnt.sc/sxNtLDG1qvLW

Kind Regards

[Author]

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