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Filtering issues with theme

Viewing 8 posts - 1 through 8 (of 8 total)
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  • June 20, 2024 at 10:19 pm #574263

    Oracle Trading
    Participant

    Everything is explained in the video (https://www.youtube.com/watch?v=vmQ23SiqFh8). With Hot Brands, changing the “Sort by” dropdown screws up the Javascript in the filters on the left side. The first time running the filter, it generates &paged=1 and the “Stock Status” on the left side cannot be selected. Please help.

    The URLs in question are:

    Staging: https://woocommerce-757563-2733630.cloudwaysapps.com/product-category/hot-brands/lord-of-the-rings/
    Live: https://www.oracletrading.ca/product-category/hot-brands/lord-of-the-rings/

    Please advise us of any settings to check and accesses you require.

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    June 21, 2024 at 10:13 am #574357

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the WP admin login details of your site so I will check and give you a possible solution.

    Best Regards.

    June 21, 2024 at 6:55 pm #574565

    Oracle Trading
    Participant

    Please watch the video and/or escalate this case. I already explained there that in the staging site has all plugins deactivated and the parent theme is selected!

    June 22, 2024 at 9:44 am #574607

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

    Best Regards.

    June 24, 2024 at 8:33 am #574804

    Oracle Trading
    Participant

    Here you go. See private content. Please do not disable any plugins on the live website (that’s why staging access is being supplied as well).

    June 24, 2024 at 12:55 pm #574908

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Now check back your site and check the issue.

    Best Regards.

    June 24, 2024 at 8:39 pm #575069

    Oracle Trading
    Participant

    Issue still exists. See https://www.youtube.com/watch?v=jHQGXqsGzwg

    June 25, 2024 at 10:14 am #575203

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    The filter which is not working is coming from the “Product Filters for WooCommerce” plugin. Please deactivate the plugin and use our theme widget for this “WoodMart Stock Status”.

    Please now check your staging site and check the issue.

    Best Regards.

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Viewing 8 posts - 1 through 8 (of 8 total)