Issues that I’m experiencing

This topic has 33 replies, 2 voices, and was last updated 2 months, 2 weeks ago by Luke Nielsen.

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June 25, 2024 at 1:40 am #575111

comunicaciones
Participant

Hi Artem, I’ll write in here the following issues that I’m experiencing. Since it’s a very friendly theme, there are some things that are very tricky to modify or to search for in order to modify. In the first attached image, you’ll see that there is a scrnshot of the checkout page. But I just can’t modify the texts related to return policy and other titles. The loco translate and spanish .po and .mo files are installed, I’ve installed the child theme, but you can see that things like “search for products” or “in stock” or “X products” aren’t translated.

Besides, I just can’t change the texts on the checkout page since they are supposed to be in spanish. Other thing is that a category page (https://sandbox.avstore.cl/categoria-producto/computer-office/) that comes from the demo is an absolute mistery of where can I edit / copy same style for my custom categories (Check Image 2). Also, how can I put a video within the main slider? On Elementor, the only way is to put a box on the side where the text is. But I would like to have it fullscreen.

Many thanks in advance.

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June 25, 2024 at 5:15 pm #575416

Luke Nielsen
Keymaster

Hello,

1. May I request you send me access to the admin panel so I can check the issue with the translations?

2. Try to use the Video element in which you can set the height for it – https://prnt.sc/OUbdgBaK9-7Z and also enable the “Container stretch” option to make it full-width – https://prnt.sc/cLXL5e6m0qcY

Kind Regards

June 25, 2024 at 10:28 pm #575463

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Participant

Himany thanks for your reply. Here is attached the WP Admin account, but still missing one important question on this post:

Other thing is that a category page (https://sandbox.avstore.cl/categoria-producto/computer-office/) that comes from the demo is an absolute mistery of where can I edit / copy same style for my custom categories (Check Image 2-5.jpg)

June 25, 2024 at 10:39 pm #575465

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Participant

Also, the version of slider revolution appears as unregistered!!!

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June 26, 2024 at 2:38 pm #575658

Luke Nielsen
Keymaster

Hello,

1. Navigate to Loco -> Themes -> Woodmart -> edit this translation – https://prnt.sc/fFyFlgbPT1KV and translate e.g “Search for products” – https://prnt.sc/qfFv8Uemsi7r . Then it should work.

3. That category page can be edited via Dahsbaord -> Layours -> Archive page: https://prnt.sc/I1Fwhu7Sbw1-

4. Unfortunately, we do not provide the license key for the Slider Revolution.

Please, read the official documentation from Slider Revolution on how to find the License Key.

https://www.sliderrevolution.com/faq/where-to-find-purchase-code/
Kind Regards

July 8, 2024 at 8:51 pm #581908

comunicaciones
Participant

Hi Luke, thanks for your reply. But still got some doubts:

1) how can i assign to a certain page the layout? For instance that the category (https://sandbox.avstore.cl/categoria-producto/hardware-components/hardware-other/wifi-sticks/ ) can load that layout? and therefore, create a link for it?

2) How can I put a custom slider revolution slider on the main page? Actually I’ve only got the options of the Sliders created on the “slides” theme section which is not that good, due to If I would like to put some images, I don’t have ANY instance where I can set them for mobile devices. Hence, the slider image looks AWFUL on mobile devices.

Many thanks in advance

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July 9, 2024 at 5:10 pm #582177

Luke Nielsen
Keymaster

Hello,

1. With the help of the “Conditions” you can assign the Layout for the specific category: https://prnt.sc/rm2pkdRZtdMu

2. Use the “Slider revolution” element to show the slider – https://prnt.sc/1oTPQrzcS1g5

Let me know if you have additional questions.

Kind Regards

July 11, 2024 at 3:24 pm #582696

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Participant

Hi Luke, many thanks for your kind help. It’s been really helpful your assistance. But now I’ve got this (I don’t know if call it “issue”) that I’m experiencing with the header, specifically on the links when I hover them, they got the color of the header background and I just don’t know where to change it.

I’ve attached a video so you can have a better understading. Many thanks in advance.

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July 11, 2024 at 3:26 pm #582698

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Participant

I’m sorry, I’ve forgot one last thing:

What will be the proper image size for the Woodmart Slider on Desktop and what would be the right image size for mobile? I’m looking to do 2 slides each for every device, due to the slider becoming responsive on mobiles, will cut the image set for the slider on desktop version.

Many thanks in advance,

July 11, 2024 at 4:11 pm #582709

comunicaciones
Participant

I’m sorry again, but this theme has become kind of difficult to get going with certain things: Now on the sticky navigation menu, when I try to put a woocommerce category created by me, I just can’t get to put some HTML Blocks, neither an Icon image, such as the category “hardware & components” that comes with the theme. Please also your asssitance on this matter, here are the screenshots of both categories but with different options

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July 11, 2024 at 4:57 pm #582716

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Participant

Please disregard question #582709, please your assistance on #582698 & #582696

July 11, 2024 at 5:07 pm #582725

Luke Nielsen
Keymaster

Hello,

1. Please update access to the admin panel and send me the URL to your website so I can investigate that color issue in your menu.

2. I suggest you upload an image to the mobile separately – https://prnt.sc/PD1JiDouJvOt so the necessary text will not be cut.

Kind Regards

July 12, 2024 at 1:18 am #582768

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Participant

Hi Luke, again thanks for your kind help and prompt reply. Now I’m very happy with the results!

Here is the admin data, on private content. Many thanks in advance!

July 12, 2024 at 11:31 am #582876
Luke Nielsen
Keymaster
Hello,

Please clarify which login link you have because the default wp-admin and wp-login are not working. https://prnt.sc/CJjSU-ISQ0C3

Thank you for your time.

Kind Regards
- This reply was modified 4 months, 1 week ago by Luke Nielsen.
July 12, 2024 at 3:52 pm #582983

comunicaciones
Participant

Hi there! Please try again at the following url attache to private content. Thank you for your kind help

July 15, 2024 at 4:36 pm #583463
Luke Nielsen
Keymaster
Hello,

Use the code below for help:
```
.whb-header .wd-nav.wd-style-bg>li:is(:hover,.current-menu-item,.wd-active,.active)>a {
    color: blue;
}

.whb-header .wd-nav.wd-style-bg>li:is(:hover,.current-menu-item,.wd-active,.active)>a {
    color: blue;
}
```
Define it in Theme Settings -> Custom CSS, clear the cache and check how it works.

Kind Regards
August 7, 2024 at 7:16 pm #588800

comunicaciones
Participant

Hi Luke, thanks a lot for your kind and amazing help. The last reply with the CSS did the trick!

But now, We’re ready to go from sandbox to productive . Therefore, after I installed the theme, how can I upload the copy of my website to the production server? Are there any documentation?

Many thanks in advance.

August 8, 2024 at 10:29 am #588928

Luke Nielsen
Keymaster

Hello,

Check the article below on how to move the site to production: https://www.wpbeginner.com/wp-tutorials/how-to-move-wordpress-from-local-server-to-live-site/

Additionally, import your Theme Settings in case the migration plugin will not save them all – https://xtemos.com/docs-topic/theme-settings-backup/

Kind Regards

August 12, 2024 at 4:49 pm #589714

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Participant

Hi Luke, thanks so much for your kind reply. Thing is that this project is special, due to I have to migrate from sandbox to live / production site, but can’t use duplicator because there are already pages and products that can’t be deleted (mostly products).
How can I export the layouts, pages made with elementor and the webpages content?

August 13, 2024 at 9:08 am #589788

Luke Nielsen
Keymaster

Hello,

With the help of the import functionality of Elementor, you can export and import templates, more details are here: https://elementor.com/help/template-library/

Kind Regards

August 13, 2024 at 8:30 pm #589960

comunicaciones
Participant

Thanks! But what about the theme layouts and menus? Many thanks in advance.

August 14, 2024 at 12:47 am #589966

comunicaciones
Participant

And also, what about the site that already has Woocommerce installed with the actual theme? What will happen whenever Woodmart is installed at the production site?

August 14, 2024 at 10:16 am #590026

Luke Nielsen
Keymaster

Hello,

In general, the Layouts use the page builder so you can try to import them using the Import/Export option from Elementor. In any case, I suggest you check how it works by importing the theme from one staging site to the second one.

Kind Regards

August 23, 2024 at 3:22 pm #592084

comunicaciones
Participant

Hi Luke, I’m moving from sandbox (sandbox.avstore.cl) to production site (avstore.cl) but I\’m having this BIG issue that Elementor Widgets panel not working, therefore I can’t add, edit nor do nothing regarding elementor. Both have the same plugin version. Please your help on this Important and URGENT matter.

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August 23, 2024 at 3:58 pm #592099

Luke Nielsen
Keymaster

Hello,

Please disable all plugins except these ones:

Elementor or WPBackary
Woodmart Core
WooCommerce
Enable the Parent theme

Then activate the plugins one by one, checking the issue to detect which one causes the problem.

Let me know the result.

Kind Regards

September 3, 2024 at 2:35 am #594660

comunicaciones
Participant

Hi there Luke, I’m very happy with the results by now. Please your assistance on this matter that whenever I try to import a Xthemos Elementor Template, it just doesn’t load. Please watch the following 10 sec video for a proper understanding

September 3, 2024 at 2:57 pm #594924

Luke Nielsen
Keymaster

Hello,

Please update admin access – https://take.ms/MsbPK

Thank you in advance.

Kind Regards

September 3, 2024 at 8:10 pm #595007

comunicaciones
Participant

Hi Luke, please consider that this is in production site (avstore.cl)

September 3, 2024 at 10:15 pm #595017

comunicaciones
Participant

Hi Luke, please also consider the following: How can I resize the product name? Need to make the letters smaller.

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September 4, 2024 at 3:02 pm #595212

Luke Nielsen
Keymaster

Hello,

1. Please check the access on your side – https://take.ms/cAipS and let me know if that works for you.

2. Navigate to Theme Settings -> Typography -> Advanced and create such a rule – https://take.ms/9Npu2

Kind Regards
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