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PHP error

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  • July 12, 2024 at 6:25 pm #583025

    forusp
    Participant

    After a fresh WordPress installation and installing Woodmart, I cannot use the theme file editor for php files (functions.php). Error is: Unable to communicate back with site to check for fatal errors, so the PHP change was reverted. You will need to upload your PHP file change by some other means, such as by using SFTP.

    I disabled all plugins, hosting settings allow everything, I have multiple sites with exact setup and no issues.
    Other (default themes) are editable, just not Woodmart.

    I removed the WordPress installation and reinstalled, then installed Woodmart again and still same issue.
    What is happening?

    July 13, 2024 at 11:22 am #583087

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and let me know I will further check on your site and give you a possible solution.

    Best Regards.

    July 15, 2024 at 12:19 pm #583345

    forusp
    Participant

    Thanks, it was still happening with all plugins disables, but it was a DNS error, not a specific theme issue. We thought it’s theme related, because we were allowed to make changes to the default WordPress theme.
    So thanks, but it’s solved!

    July 15, 2024 at 3:22 pm #583424

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Sounds Great! that your issue has been solved.

    I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

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Viewing 4 posts - 1 through 4 (of 4 total)

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