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woo commerce not working with theme

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  • July 18, 2024 at 12:23 pm #584175

    greg-9795
    Participant

    Hello,

    Our shop page has randomly stopped working, stopping us from editing it with elementor.

    We are using the woodmart theme and the woo commerce plug in to control the shop page.

    When we change our theme to hello elementor, and deactivate the woo commerce plugin, the shop page opens to edit in elementor. When we change either of these (the theme and active status of the woo commerce plug in) the shop page will not open in Elementor.

    I believe there may have been an update on one of the two, stopping them from working.

    Please let me know how to rectify this issue. The shop page, with woocommerce and the wordmart theme was working fine just a couple of weeks ago.

    Thanks

    July 18, 2024 at 12:58 pm #584188

    Luke Nielsen
    Keymaster

    Hello,

    When you change your theme to Hello Elementor, and deactivate the WooCommerce plugin you cannot have the real Shop page as this comes from WooCommerce. The default Shop page cannot be edited via Elementor, in our theme you need to use Layout builder to have the ability to edit Shop/Single/Checkout/Cart pages. Here is our documentation on how to use it: https://xtemos.com/docs-topic/woodmart-woocommerce-layout-builder/

    Currently, I do not see such a created layout on your side – https://take.ms/ByhUh . Also, by clicking on the “Add new”, you have the ability to import already created page – https://take.ms/yEmNq

    Kind Regards

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