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support on nweslater translation + add to cart button after adding product

Viewing 5 posts - 1 through 5 (of 5 total)
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  • July 19, 2024 at 5:37 pm #584482

    craftech.ltd
    Participant

    Hi,

    need your help with 2 issues I am handling on my website.
    1. after I adding product to the cart, the cart button not allowing to add it again. I need to refresh the page. how can I fix it?
    2. when someone register to the nweslater the approval + mail is in English and I want to translate it. how can I do it?

    thanks alot, CRAFTECH

    July 20, 2024 at 7:09 pm #584602

    Hung Pham
    Keymaster

    Hi craftech.ltd,

    Thanks for reaching to us.

    First of all, I’m really sorry have taken long time to reply you due to the weekend.

    Could you please record a video demonstrating issue? This will help our developers better understand the problem and find a suitable solution.

    Kind Regards

    July 27, 2024 at 4:54 pm #586214

    craftech.ltd
    Participant

    hi,
    attached the video with the issue – as you can see after one time adding product to cart the buttom become “blocked” and we cant add the product to cart again – only after refresh the page.

    also, can you please assist with the newslater issue? how I can transltae the regestriation approval + mail? it send the mail in English and I want to change the language.

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    July 27, 2024 at 5:02 pm #586217

    craftech.ltd
    Participant

    hi,
    attached the video again

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    July 28, 2024 at 2:02 pm #586277

    Hung Pham
    Keymaster

    Hi craftech.ltd,

    Thanks for reaching to us.

    1. You should deactivate all plugins (except Required Plugins) and then reactivate them one by one. This makes it very easy to isolate the plugin causing problems.

    2. Regarding translation, please go through MC4WP settings to change the message.

    Kind Regards

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Viewing 5 posts - 1 through 5 (of 5 total)