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Instagram slider not updating on home page

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
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  • May 21, 2018 at 10:58 pm #58738

    mjwilson
    Participant

    I just added new products to my Instagram feed and they are not showing up in the slider, at the bottom of my home page. The IG feed is not “updating,” in that area.

    I am using an IG plugin, on my blog pages, and that has updated correctly, with the new IG posts.

    Please help!

    Thanks.

    Mj

    May 22, 2018 at 6:44 am #58754

    Elise Noromit
    Member

    Hello,

    Please install and activate free Transients Manager. Then, navigate to Tools > Transients > Insert “Instagram” in search and delete them all.

    Check the issue again.

    Best Regards

    May 22, 2018 at 4:37 pm #58857

    mjwilson
    Participant

    Hi Elise –

    Thanks for the response but I am really not comfortable adding a developers plugin to my website, since I have no idea how they work.

    I am running Woodmart on two different websites, and I started with two different theme layouts on each of them.

    The IG feed IS working fine on my other website, so why wouldn’t it be working on this website?

    That doesn’t make sense at all, and seems to be an issue within the theme’s coding, since it is happening on one site, and not the other.

    The website that has the IG issue, was made using the “Handmade” theme of Woodmart.

    Please let me know if there is another “fix” besides downloading and using a developers tool, since I am not a developer.

    Thanks.

    Mj

    May 22, 2018 at 4:50 pm #58858

    mjwilson
    Participant

    Update: Just went to look at my site and now the IG feed IS working!

    WTH?!

    May 22, 2018 at 6:35 pm #58863

    Elise Noromit
    Member

    Hello,

    Please check and tell me theme version on one and on another site. Also set of third parties plugins?

    Best Regards

    May 24, 2018 at 11:38 pm #59433

    mjwilson
    Participant

    Hi Elise –

    Both sites are running the same version of the theme. They just started off with different layouts, to begin with.

    Most of the plugins are the same, with the exception of 3-4.

    I will try to get you a list by this weekend, but since it is working now, maybe I’ll just wait?

    Thanks.

    Mj

    May 25, 2018 at 6:22 am #59447

    Artem Temos
    Keymaster

    Hi,

    OK, contact us when you will have any additional information.

    Regards

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Viewing 7 posts - 1 through 7 (of 7 total)