Home Forums WoodMart support forum Two issues: #I: Icons and #Product Tabs

Two issues: #I: Icons and #Product Tabs

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  • #587702

    shadow
    Participant

    Hi

    1. Product Tabs issue
    As you can see, the only results can be seen with ‘All’ not from the rest of the options.

    2. Icons issue
    You will also see that none of the icons are showing (search magnifying glass, arrow etc). The site is set correctly to https (Settings/General Settings) and I’ve cleared the cache on the browser and the website too.

    Neither issue can be seen when logged in as admin. I’ve tested on Chrome, Edge and Firefox.

    thanks

    David

    #587808

    Hello,

    There is an issue with the 3rd party plugins. Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the WP admin login details of your site so I will check and give you a possible solution.

    Best Regards.

    #587818

    shadow
    Participant

    Hello

    It’s not reasonable to deactivate other plugins; they are part of the site and are needed to run it.

    thanks

    #587946

    Hello,

    We have suggested deactivating the 3rd party plugins from the site to check whether any 3rd party plugin conflict with the theme or theme plugins. That is why to check the issue, you have to first deactivate the plugins then check the site with the theme’s default plugins.

    Best Regards.

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Viewing 4 posts - 1 through 4 (of 4 total)