Add to cart of variations Incorrect
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Hi there, I hope you are well.
I am having issues with variable products. When the product is marked as “Allow Backorders” OR “Allow Backorders – Notify Customer” the variable product still shows as “In Stock” which is not correct.
If I choose a variation that is on backorder it should not show “In Stock”. It should show my custom message that shows on simple products when they are on backorder. I don’t mind if a customer can still add to cart BUT stock information must be correct and not say “In Stock” if not.
Thanks.
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Hello,
Could you please check how it works with some default WordPress themes like WooCommerce Storefront to understand if it is our theme issue or not?
Kind Regards.
Hi Yes, I had another theme on this and it was showing backorder/out of stock just fine.
I can try again. Will I lose any data if I switch themes? Like CSS etc? But as I said, I had another theme on this site and it was working perfectly fine.
Hello,
You will not lose your custom code if you just switch the theme via Appearance -> Themes. If on the default theme it works well, confirm the permission for plugins deactivation, and switching to the parent/default theme. As soon as we complete the testing we will enable it all back.
Kind Regards
Hi Luke, I switched to basic theme, and it shows stock status as it should. When product is on backorder, my custom message is showing. It is not showing “in stock”. I attached the screenshot.
I have left it with the default theme, you are welcome to do your testing today and let me know how it goes.
Thank you,
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Hello, I am checking-in for any feedback? Thank you.
Hello,
Sorry for the delay.
I have checked it on the default theme and I see the same behavior, please check this https://take.ms/g9r2y video
let me know if I missed something.
Kind Regards
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