Filters not showing on shop page

Hi doai.junji,

Thanks for reaching to us.

First of all, I’m really sorry have taken long time to reply you due to the weekend.

To assist you in the best possible manner, I kindly ask that you please submit your own topic and provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

Regards,

Hi doai.junji,

Thanks for details.

Can you please disable Bruce Force attack of JetPack? I cannot access your site https://prnt.sc/L4mir6LxgIOi

Regards,

Hi doai.junji,

1. Filters

It seems you want to enable Top filters, if so, please go to Theme Settings > Products archive > Shop filters and enable Shop filters option https://prnt.sc/omultr2xqVjw

2. Unfortunately, you cannot change the order of my account in the mobile menu. It requires customization and this is beyond our limitations and support policy.

3. You can edit footers via Elementor to remove the Brands https://prnt.sc/fyJ0sj4oQiec

Regards,

Hi doai.junji,

1. I see the filters are set to display, please let me know if you need further helps.

3. It’s Prefooter so you can disable it from Prefooter https://prnt.sc/BuOD0-hgYjoo

Regards,

Hi doai.junji,

1. You can enable Shop filters area always opened option in Theme Settings > Products archive > Shop filters https://prnt.sc/xsyB0Vp2Z-60

2. In order to modify header, I kindly recommend to use Header Builder instead https://xtemos.com/docs-topic/woodmart-header-builder/

Regards,

Hi doai.junji,

To assist you in the best possible manner, I kindly ask that you please provide me screenshots that illustrate the problem to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

Regards,

Hi doai.junji,

1. Please add the below Custom CSS code to Theme Settings > Custom CSS > Custom CSS for Mobile section:

.shop-loop-head .wd-filter-buttons{
display: none;
}

2. Sorry, but there is no such option by default. It may require additional code customization. It is out of our theme support scope.

Regards,

Hi doai.junji,

First of all, I’m really sorry have taken long time to reply you due to the weekend.

I don’t see the Filter button as you mentioned, only conditions https://prnt.sc/x1ZXOjn8k-Fm and on the mobile, it looks exactly what you wanted https://prnt.sc/EWJQLCZkEd8r

Regards,

Hi doai.junji,

Glad to hear your issue has been resolved.

1. I didn’t see the Tags as you mentioned in the url https://prnt.sc/-8KdfUvlFvNg Can you please replicate so I can see the issue?

2. Please add the below Custom CSS code to Theme Settings > Custom CSS > Global Custom CSS:

.dokan-dashboard .wd-nav-img,
.dokan-dashboard .mega-menu-list img {
	width: revert-layer !important;
}

Regards,