Hello,

2. We just tested this on your website it works correctly. Check the following screenshots

https://gyazo.com/a38f9fe3fe87ccb6d797e55dc4409b30
https://gyazo.com/37890aff605c44fc2c1c0756becbee85
https://gyazo.com/cb7d593f0a48f0712449a8c539f738e5
https://gyazo.com/20c2c5598c7465e5d67d2beca42df489
https://gyazo.com/4f42fe3c41d0b4db27f0f832bcd49695

3. Customer can delete it manually via My account -> Waitlist https://gyazo.com/4f42fe3c41d0b4db27f0f832bcd49695

4. Please send us your FTP access as well.

5. Yes, the product needs to be published. Could you please clarify what bulk products mean? Send an example, please.

Kind Regards