Error with delivery and theme

Hello,

Send me admin access to the website and some screenshots for a better understanding which delivery boxes you mean.

Thank you in advance.

Kind Regards

Hello,

I apologize for the delay.

Please, confirm the permission for plugins deactivation, and switching to the parent/default theme. As soon as we complete the testing we will enable it all back.

Looking forward to collaborating with you!

Kind Regards

Hello,

We have checked your site and unfortunately, we can’t find the reason why this plugin is not working with our theme, so you can also contact the plugin developers and ask them to check it from their end.

Thank you for your time.

Kind Regards

Hello,

Send your FTP access so we can investigate it more deeply.

Thank you in advance.

Kind Regards

Hello,

Add the code below into the functions.php file in your child theme:

add_action('wp_enqueue_scripts', function () {
		global $wp_scripts;
		$script = $wp_scripts->query( 'woocommerce-shopup-venipak-shipping' );
		if ( $script instanceof _WP_Dependency ) {
			$script->deps[] = 'shopup_select2';
			$wp_scripts->add_data( 'woocommerce-shopup-venipak-shipping', 'group', 1 );
		}
});

Clear the cache and check how it works.

Kind Regards

Hello,

Please clarify the issue with the DPD, what is that and how to replicate the issue.

Thank you in advance.

Kind Regards

Hello,

Try the use the code below:

add_action('wp_enqueue_scripts', function () {
		global $wp_scripts;
		$script = $wp_scripts->query( 'woo-shipping-dpd-baltic' );
		if ( $script instanceof _WP_Dependency ) {
			$script->deps[] = 'selectWoo';
			$wp_scripts->add_data( 'woo-shipping-dpd-baltic', 'group', 1 );
		}
});

Kind Regards

Hello,

The code we provided is needed to remove the error from the console, we also tested how it works on the default theme and it seems to work the same, so could you please test it on your side with the default theme and show a screenshot what exactly works on default themes and doesn’t work with ours.

Thank you for your time.

Kind Regards

Hello,

Unfortunately, this functionality cannot work correctly with our theme due to a technical issue, but we can offer the custom code that we found in this plugin, which should solve the problem. You need to add it to the Global custom JS in Theme settings -> Custom JS.

The code is here – https://codefile.io/f/3SAWz5Jgn7

Kind Regards

Hello,

I see that all JS scripts are unavailable on your side even after disabling all 3rd party plugins – https://monosnap.com/file/1HRzKVbeS8yDKsu9oh0SGacO4q9eFg it looks like you have removed them.

Could you please fix those script issues and then we will be able to investigate that issue you mentioned above.

Thank you for your time.

Kind Regards

Hello,

This is not a theme issue, it’s just the wrong configuration on your side, e.g URLs are different here – https://monosnap.com/file/KTByngOjpSjixC3F5IJ5ossVoXYRWj , compare the actual URL and those ones in the settings of the WP, they are different, so make them as https, then clear the site/server cache.

Kind Regards

Hello,

Please send your FTP access to the server files so we can investigate it deeply.

Looking forward to hearing back from you!

Kind Regards