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Bug: Font is not changing and is stuck

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  • #592873

    kr.daskalov
    Participant

    Hi,

    Whatever I choose as a font for “Text font” in the Typography tab, it does not update. I have tried generating a new CSS file, saving the changes for the theme, deleting the cache, different browser, incognito mode. Nothing works.

    The color, size, and weight update, but the font stays exactly the same, and it is stuck.

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    #592927

    Hello,

    Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the WP admin login details of your site so I will check and give you a possible solution.

    Best Regards.

    #592968

    kr.daskalov
    Participant

    Hi, deactivating 3rd party plugins did not affect the problem. Would you give me an email so that I could create an administrator user profile for you to check where the problem might be?

    #593109

    Hello,

    My email is:
    [email protected]

    Best Regards.

    #593111

    kr.daskalov
    Participant

    Hi,

    I have sent an invitation email for an administrator user.

    #593252

    Hello,

    You are using custom css code for this that is why it is not working. Remove the custom css code from Theme Setting > Custom CSS > Global Custom CSS area.

    Best Regards.

    #593294

    kr.daskalov
    Participant

    This piece of code was messing the settings. Thank you. The problem is resolved.

    #593443

    Most Welcome!!!.

    I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

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Viewing 8 posts - 1 through 8 (of 8 total)

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