Bug: Font is not changing and is stuck

This topic has 7 replies, 2 voices, and was last updated 2 months, 3 weeks ago by Aizaz Imtiaz Awan.

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August 27, 2024 at 11:57 am #592873

kr.daskalov
Participant

Hi,

Whatever I choose as a font for “Text font” in the Typography tab, it does not update. I have tried generating a new CSS file, saving the changes for the theme, deleting the cache, different browser, incognito mode. Nothing works.

The color, size, and weight update, but the font stays exactly the same, and it is stuck.

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August 27, 2024 at 3:20 pm #592927

Aizaz Imtiaz Awan
Keymaster

Hello,

Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the WP admin login details of your site so I will check and give you a possible solution.

Best Regards.

August 27, 2024 at 5:26 pm #592968

kr.daskalov
Participant

Hi, deactivating 3rd party plugins did not affect the problem. Would you give me an email so that I could create an administrator user profile for you to check where the problem might be?

August 28, 2024 at 9:57 am #593109

Aizaz Imtiaz Awan
Keymaster

Hello,

My email is:
[email protected]

Best Regards.

August 28, 2024 at 9:59 am #593111

kr.daskalov
Participant

Hi,

I have sent an invitation email for an administrator user.

August 28, 2024 at 2:50 pm #593252

Aizaz Imtiaz Awan
Keymaster

Hello,

You are using custom css code for this that is why it is not working. Remove the custom css code from Theme Setting > Custom CSS > Global Custom CSS area.

Best Regards.

August 28, 2024 at 4:03 pm #593294

kr.daskalov
Participant

This piece of code was messing the settings. Thank you. The problem is resolved.

August 29, 2024 at 10:00 am #593443

Aizaz Imtiaz Awan
Keymaster

Most Welcome!!!.

I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

Thanks for contacting us.
Have a great day.

Topic Closed.
Best Regards.
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