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Editing the layout single product with problems

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  • #593038

    yoniiiix1
    Participant

    Hello, I’m having some problems with the Single Product Layout. I’ll try to separate them into topics.

    1 – When I click on Layout > Single Product > Edit with elementor, the page I’m editing seems to be different from the page on the site… the layout page shows information such as the file size of a plugin, for example. On the product page, this doesn’t appear. Why does it appear on the layout page? This makes it more difficult… because I didn’t want this file size information on the layout page.

    In addition, the add to cart button has a different size to the product page. How can I increase this button to its maximum width?

    3 – When I publish and update the layout page, the thumbnails on the left don’t appear, it looks like there’s an error, the main image is too big and the thumbnails don’t appear. On the product page, it looks normal. I’d like to solve this problem.

    Is that easy to understand? I hope you can help me.

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    #593105

    yoniiiix1
    Participant

    This problem already occurred before I installed any other plugins, I deactivated the plugins, but the problem persists. I think it’s important to say about this because I know it’s a protocol. I don’t know if it’s a Kids Theme error. I hope you can help me

    #593268

    Hung Pham
    Keymaster

    Hi yoniiiix1,

    Thanks for reaching to us.

    Would you mind if I deactivate extra plugins for testing? Please confirm me back.

    Regards,

    #593341

    yoniiiix1
    Participant

    Hello, this problem occurred before I installed any other plugin, I deactivated the plugins, but the problem persists. I think it’s important to talk about this because I know it’s a protocol. But if you want to deactivate it, you can, no problem.

    #593463

    yoniiiix1
    Participant

    please don’t deactivate elementor PRO as I don’t have its license with me… if you deactivate it I don’t know if I’ll have problems activating it again

    #593586

    Hung Pham
    Keymaster

    Hi yoniiiix1,

    You can create a dev site, update theme and core plugins to the latest version and I can help you to debug issue without affecting to production site.

    Devsite – also called a Staging platform where you can test issues, enable/disable features/plugins thus such changes will affect the main site. The below article will help you to create it:

    https://www.wpbeginner.com/wp-tutorials/how-to-create-staging-environment-for-a-wordpress-site/

    If you have any questions please feel free to contact us.

    Regards,

Viewing 6 posts - 1 through 6 (of 6 total)