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Cant remove last product in cart and mini cart remove last product critical erro

Viewing 4 posts - 1 through 4 (of 4 total)
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  • September 9, 2024 at 10:54 pm #596279

    ramondobma
    Participant

    Hello,

    I’m experiencing an issue when trying to remove the last product from the cart. When I click the cross icon in the mini cart to remove the final item, I encounter a critical error.

    I’ve investigated the issue and found that it appears to be a conflict with one of my plugins, Reloadify (a mail plugin). When I deactivate it, the problem is resolved.

    However, I’m using Reloadify on another webshop that also runs the WoodMart theme, and there are no issues there. Both webshops are using the same versions of the theme, plugin, and PHP.

    Do you have any idea why this problem occurs on one site but not the other? And how i can fix the problem?

    I’ve also attached a video showing the problem.

    Regards Ramon

    September 10, 2024 at 11:00 am #596364

    Luke Nielsen
    Keymaster

    Hello,

    Do you have the same plugins on that site with the issue? If not, try to enable the same plugins as on that site where it works well. In general, there could be some conflicts between plugins.

    I await your response.

    Kind Regards

    September 10, 2024 at 6:21 pm #596501

    ramondobma
    Participant

    I conducted some tests with two webshops that have the same plugins activated with the exact same versions:

    WooCommerce
    Elementor
    Reloadify
    One webshop is working perfectly without any issues, while the other still experiences problems when the Reloadify plugin is activated.

    This suggests a conflict between Reloadify and either WooCommerce or the Woodmart theme on one of the sites, but there are no issues on the other site.

    What could be causing this problem?

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    September 11, 2024 at 10:16 am #596641

    Luke Nielsen
    Keymaster

    Hello,

    Please, confirm the permission for plugins deactivation, and switching to the parent/default theme. As soon as we complete the testing we will enable it all back.

    Thank you in advance.

    Kind Regards

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Viewing 4 posts - 1 through 4 (of 4 total)