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Waitlist bug

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  • #597010

    s0mbrer0
    Participant

    Hi,

    We noticed that when someone leaves his email for the waitlist it automatically deletes the email after one week. We tested it also with our own email and it has been removed on the backend. We did not sign out for the wailist on the product page.

    How can we solve this?

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    #597020

    Artem Temos
    Keymaster

    Hello,

    Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
    – WoodMart core
    – WooCommerce
    – Elementor/WPBakery Page Builder

    Thank you in advance.

    #599158

    s0mbrer0
    Participant

    Hi Artem,

    We can’t disable plugins in our live area. I have made a temporary account for you on our staging area. Please see private area.

    Furthermore. I checked it again the last couple of days and now the users in our waitlist are deleted after 2/3 days already.

Viewing 3 posts - 1 through 3 (of 3 total)