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Product image not showing

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • May 26, 2018 at 11:07 am #59737

    penguined
    Participant

    Hey,

    I found that out of stock products on my site are having a problem. The product image does not show on the products that are out of stock.

    May 26, 2018 at 11:24 am #59741

    penguined
    Participant

    I have found the reason of this problem. Sticky add to cart option is causing the problem.

    When I disabled the sticky add to cart then everything goes normal. However, enabling the sticky add to cart causes the product images not to show up on the product page.

    May 26, 2018 at 3:33 pm #59779

    Elise Noromit
    Member

    Hello,

    Please provide your admin access. I checked previously provided they are not valid. Please make sure all the third parties plugins not related to the theme have been deactivated.

    Best Regards

    May 27, 2018 at 1:19 pm #59862

    penguined
    Participant

    Please check the private area

    May 27, 2018 at 2:52 pm #59877

    Elise Noromit
    Member

    Hello,

    Please deactivate all the third parties plugins.

    Best Regards

    May 28, 2018 at 2:09 am #59904

    penguined
    Participant

    All the 3rd party plugins are deactivated. Please check

    May 28, 2018 at 7:00 am #59924

    Elise Noromit
    Member

    Hello,

    We shall fix it in our nearest update. If you need a quick solution, deactivate Combine JS files і Include minified JS in Theme Settings > Performance and find woodmart/js/functions.js replace this line:

    if ($stickyBtn.length <= 0 || ($(window).width() <= 768 && $stickyBtn.hasClass('mobile-off'))) return;

    for this one:

    if ($stickyBtn.length <= 0 || $trigger.length <= 0 || ($(window).width() <= 768 && $stickyBtn.hasClass('mobile-off'))) return;

    as shown here: http://prntscr.com/jngxxi

    Best Regards

    May 28, 2018 at 7:12 am #59925

    penguined
    Participant

    Thanks

    May 28, 2018 at 7:36 am #59931

    Elise Noromit
    Member

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

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Viewing 9 posts - 1 through 9 (of 9 total)

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