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Shop doesn’t show any products after migration
- This topic has 13 replies, 3 voices, and was last updated 1 month, 3 weeks ago by Artem Temos.
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September 18, 2024 at 5:29 pm #598351
Christian |cswebdesignsParticipantHello,
urgent problem: Our shop is not showing any products anymore after a simple server migration from Host A to Host b. Nothing changed technically on the website. When I hover over the products, they are there and clickable. So they are there but just not visible.
Maybe related to the issue: I cannot update the Theme Core.
Please also see thread in the woodmart forum, I accidentally created it there first: https://xtemos.com/forums/topic/shop-doesnt-show-any-products-after-migration/#post-598342
As you see there, plugin conflict test is already done. Issue exists also with only Xtemos Theme Core, Elementor and WooCommerce active.
I added some screenshots and a temporary admin access in the private content.
Hope we can fix that soon.
Christian
Attachments:
You must be logged in to view attached files.September 18, 2024 at 5:52 pm #598362
Luke NielsenKeymasterHello,
Please try to add the code below in the functions.php file in your child theme:
if ( ! function_exists( 'xts_enqueue_waypoints' ) ) { function xts_enqueue_waypoints() { wp_enqueue_script( 'xts-waypoints-library', XTS_THEME_URL . '/js/waypoints.min.js', array(), XTS_VERSION, true ); } add_action( 'wp_enqueue_scripts', 'xts_enqueue_waypoints', 20 ); }
Clear the cache and check how it works.
Kind Regards
September 18, 2024 at 7:40 pm #598386
Christian |cswebdesignsParticipantHey Luke,
nice to hear from you – long time no see/hear 😉
The code works perfect. Can you just explain me a bit what it does and why do we need it now? We really just migrated from Host A to Host b.
Thank you!
September 19, 2024 at 4:34 pm #598638
Luke NielsenKeymasterHello,
The problem appeared after a new Elementor update, the custom is temporary when the theme update is released – it will be fixed
Kind Regards
September 20, 2024 at 12:37 pm #598827
Christian |cswebdesignsParticipantHi Luke,
alright. Please also check the add to cart buttons. I had to add a custom code that they are shown correct.
Can you please check on the issue with the update of xtemos core problem? Why I cannot update it?
September 20, 2024 at 3:58 pm #598909
Luke NielsenKeymasterHello,
Please clarify the issue with the “add to cart”, send us some screenshots for a better understanding.
Thank you in advance.
Kind Regards
- This reply was modified 2 months ago by Luke Nielsen.
September 20, 2024 at 4:00 pm #598911
Christian |cswebdesignsParticipantI mentioned the update problem in my first message, inclusive screenshot. Please see there.
Add to cart nevermind.
September 20, 2024 at 6:04 pm #598950
Luke NielsenKeymasterHello,
Find the core plugin in this path – xts-tethys/framework/plugins/xts-theme-core.zip and install it manually via Plugins -> Add new.
https://monosnap.com/file/cTFXoEGPgGurWVzcDI0APHc3aj4jwe
Kind Regards
September 24, 2024 at 3:16 pm #599729
Christian |cswebdesignsParticipantHi Luke,
I did, fine for now but the automatic update should work as well?
I don’t want to install that always manually.
September 25, 2024 at 9:20 am #599872
Artem TemosKeymasterHello,
Please send us your admin access so we can check why this mechanism doesn’t work well for you.
Kind Regards
September 25, 2024 at 9:37 am #599886
Christian |cswebdesignsParticipantSee private content
September 25, 2024 at 10:31 am #599917
Artem TemosKeymasterI look at it through the file manager, along the path
wp-content/themes/xts-tethys/framework/plugins/xts-theme-core.zip
does not have a directory with the plugin https://monosnap.com/file/YGQqwfbL4pM1PAJeEf3lDSiKS3CfWd
Please check via FTP whether it really exists, if it does, then most likely something went wrong when transferring.
In order to change the rights, you need to set chmod to file 644 and folder 755September 26, 2024 at 4:21 pm #600461
Christian |cswebdesignsParticipantNevermind, I will have a look if the next update will work automatically.
September 27, 2024 at 10:21 am #600635
Artem TemosKeymasterOK, Feel free to contact us if you have any further questions.
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