Hi sohee7569,

1. I switched to default theme (Storefront) and the issue still persists https://prnt.sc/-w4eEYon3En6

For specialized assistance and potential solutions, I kindly suggest that you reach out directly to the WooCommerce plugin’s support team https://wordpress.org/support/plugin/woocommerce/, who are better equipped to provide you with the guidance you requires or You need to find a third party plugin to achieve more functionality that best suits you.

If you have any questions please feel free to contact us.

2. I helped you to remove the PDF.

Regards,