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Related to Woodmart theme Update

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • October 1, 2024 at 12:03 pm #601601

    webmaster-6717
    Participant

    I have purchase woodmart theme and is active till 5th January 2025 .
    But I am unable to update the theme it says ” Update failed: Download failed. Unauthorized ”

    October 1, 2024 at 12:17 pm #601610

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Try to do the following to update the theme:

    1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

    2. Go to Dashboard -> Updates and click on Check Again.

    3. Activate the theme with your purchase code again.

    4. Go to Dashboard -> Updates and click on Check Again.

    5. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

    Regards

    November 27, 2024 at 8:38 pm #616829

    scottcoopersoft
    Participant

    same here – exactly same

    November 27, 2024 at 8:39 pm #616830

    scottcoopersoft
    Participant

    ive done these steps and still get issue. have product code – has not expired yet claims i am unathorized for version 8

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Viewing 4 posts - 1 through 4 (of 4 total)