On mobile devices burger icon in header doesn’t display menu in first click
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Hello,
I have a problem with an eshop.
My problem is when I click on burger icon from a mobile device, in first click with finger doesn’t do anything, and I have to click again in burger icon to open the menu.
How I can fix this?
Thanks in advance.
Hello,
Please disable all plugins except these ones:
Elementor or WPBackary
Woodmart Core
WooCommerce
Enable the Parent theme
Then activate the plugins one by one, checking the issue to detect which one causes the problem.
Let me know the result.
Kind Regards
Ok, I found that the problem happends from plugin that we have for instagram feed. But how we can fix this?
We don’t want to delete this plugin. We have installed it to many websites without any problem until now.
Hello,
On my side I don’t have that issue, please send me a video from your mobile device.
Thank you in advance.
Kind Regards
Hello,
Ok, I done it but I don’t know if you can see double click. I checked it by three devices and it makes the same.
How we can solve this please?
Here is the video but I don’t know if you cak see click, but I clicked twice to open menu.
https://we.tl/t-r8TmzMIBaQ
Thanks in advance.
Hello,
Any update please?
Thank you
Hello,
We have tested that issue on the default theme and there is the same issue, here is a video – https://monosnap.com/file/2zWVxFUotssUkKl0ChnlLtVTJLJr7b
You need to contact the plugin support for further solutions.
Kind Regards
.
