Home Forums WoodMart support forum On mobile devices burger icon in header doesn’t display menu in first click

On mobile devices burger icon in header doesn’t display menu in first click

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #601712

    iliadis
    Participant

    Hello,

    I have a problem with an eshop.

    My problem is when I click on burger icon from a mobile device, in first click with finger doesn’t do anything, and I have to click again in burger icon to open the menu.

    How I can fix this?

    Thanks in advance.

    #601731

    Luke Nielsen
    Keymaster

    Hello,

    Please disable all plugins except these ones:

    Elementor or WPBackary
    Woodmart Core
    WooCommerce
    Enable the Parent theme

    Then activate the plugins one by one, checking the issue to detect which one causes the problem.

    Let me know the result.

    Kind Regards

    #601743

    iliadis
    Participant

    Ok, I found that the problem happends from plugin that we have for instagram feed. But how we can fix this?
    We don’t want to delete this plugin. We have installed it to many websites without any problem until now.

    #601861

    Luke Nielsen
    Keymaster

    Hello,

    On my side I don’t have that issue, please send me a video from your mobile device.

    Thank you in advance.

    Kind Regards

    #601928

    iliadis
    Participant

    Hello,

    Ok, I done it but I don’t know if you can see double click. I checked it by three devices and it makes the same.

    How we can solve this please?

    Here is the video but I don’t know if you cak see click, but I clicked twice to open menu.

    https://we.tl/t-r8TmzMIBaQ

    Thanks in advance.

    #602228

    iliadis
    Participant

    Hello,

    Any update please?

    Thank you

    #602249

    Luke Nielsen
    Keymaster

    Hello,

    We have tested that issue on the default theme and there is the same issue, here is a video – https://monosnap.com/file/2zWVxFUotssUkKl0ChnlLtVTJLJr7b

    You need to contact the plugin support for further solutions.

    Kind Regards

Viewing 7 posts - 1 through 7 (of 7 total)