Add To Cart quantity number not visible

This topic has 14 replies, 2 voices, and was last updated 2 months, 1 week ago by Aizaz Imtiaz Awan.

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October 1, 2024 at 11:20 pm #601816

Vik12
Participant

Hello I am facing issue, where I cant see the quantity nuber on the add to cart ( on SIngle product page, Sidecart and Cart Page.

I have tried turning off cachign plugin, also turning off all of the other plugins except necessary ones, I have also change the font color to be black for the forms but with no success.

Can you have a look at it please?
Many thanks
Vik

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October 2, 2024 at 12:28 pm #601959

Aizaz Imtiaz Awan
Keymaster

Hello,

Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the WP admin login details of your site so I will check and give you a possible solution.

Best Regards

October 2, 2024 at 8:40 pm #602094

Vik12
Participant

Hello Aizaz,

thank you for your answer. I have tried to deactivate almost all of the plugins (except the payment gate ones – as these were bit complicated to reactivate properly after deactivation) Unfortunately the issue still persist.

But these plugins I am using on another site with Woodmart and no issues.

In attachments I am sending you login.
Thanks in advance

October 3, 2024 at 10:08 am #602158

Aizaz Imtiaz Awan
Keymaster

Hello,

Please give me the full site access as administration, confirm the permission for plugins deactivation, and switch to the parent theme. As soon as we complete the testing we will enable it all back.

Best Regards.

October 5, 2024 at 1:12 am #602636

Vik12
Participant

Hello Aizaz,

the link I have send you in private grants you full admin acess. May I know if it does not work for you?
I confirm plugin deactivation and switching to parent theme.

Thanks in advance
Vik

October 5, 2024 at 1:27 am #602637

Vik12
Participant

*Edit: please just dont deactivate Stripe plugin.
Other plugins can be deactivated.

thanks

October 5, 2024 at 11:15 am #602704

Aizaz Imtiaz Awan
Keymaster

Hello,

The temporary login link you provided isn’t working. Could you please check it and send a valid one?

Best Regards

October 5, 2024 at 4:53 pm #602781

Vik12
Participant

Hello Aizaz,

I have noticed in the morning all of the plugins were deactivated.
Please, I forgot to mention to not turn off also plugin called:
Temporary Login.

I believe what happened is that when you deactivated it, the login link stopped working and locked you out of the wp dashboard.

Below I am sending new login link.
Thanks in advance
Vik

October 7, 2024 at 9:01 am #602902
Aizaz Imtiaz Awan
Keymaster
Hello,

Please add the below Custom CSS code to Theme Settings > Custom CSS > Global Custom CSS.
```
.woocommerce .quantity input.qty {
  width: 3em;
}
```
Best Regards
October 7, 2024 at 9:10 am #602906

Vik12
Participant

Hello Aizaz,

thank you it solved the problem partially. Now the number is visible on the product page, cart sidebar and checkout page.

But the number is still not visible on the cart page

Thanks in advance
Vikt

October 7, 2024 at 11:23 am #602989

Aizaz Imtiaz Awan
Keymaster

Hello,

I have checked your site. It is showing fine on the cart page.
See Screenshot for clarification:
https://ibb.co/Ycqc8mX

Check back your site after completely clearing the browser cache and check the issue.

Best Regards

October 7, 2024 at 2:33 pm #603079

Vik12
Participant

Hello Aizaz,

we have just checked, cleared all browser cache also localy from our testing devices.

The quantity is still not visible on mobiles devices. We have tested both android and ios devices.

The quantity is only visible on tablets .
Also the screenshot you have sent has same horizontal layouy as our tablet view. Please try to have a look through your mobile device.

Please if you can have a look again.
Thanks
Vik

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October 7, 2024 at 3:58 pm #603128
Aizaz Imtiaz Awan
Keymaster
Hello,

Try to remove the previous code and add the below Custom CSS code to Theme Settings > Custom CSS > Global Custom CSS.
```
.woocommerce .quantity input.qty {
  width: 3em !important;
}
```
Best Regards
October 7, 2024 at 6:08 pm #603167

Vik12
Participant

Hello Aizaz,

thank you issue is now solved.
Just curious, any idea what might have caused it?

Otherwise consider this topic closed, thanks for assistance.
Vik

October 8, 2024 at 9:10 am #603272

Aizaz Imtiaz Awan
Keymaster

You’re welcome! It was likely caused by a styling conflict that affected the quantity input field. Glad it’s resolved now! Feel free to reach out if you need further assistance.

Thanks for contacting us.

Have a great day.
Topic Closed.

Best Regards
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