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error in checkout page

Viewing 6 posts - 1 through 6 (of 6 total)
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  • October 10, 2024 at 9:19 pm #604205

    protrott35
    Participant

    hello i have some mistakes on the page checkout ,
    i have this black symbol two times in big for “Use the same address for billing” and “Add a note to your order” i dont understand why ?
    and the texte is not in front of the choice
    and the the boxes of the form are not opposite the texts
    th button is in grey and we dont see it
    how can i change that without create an other page ?

    October 11, 2024 at 12:17 pm #604373

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    You use Gutenberg for the Checkout page. In order to disable it, edit this page and remove all Gutenberg blocks. Then define such a shortcode for the checkout: https://take.ms/8yG9B and check the issue.

    Best Regards

    October 11, 2024 at 4:35 pm #604470

    protrott35
    Participant

    yes the page seems better but on the top i have this text ….
    where is the error for you

    and second question i have the same probleme when i want to
    see the basket “https://pro-trott.com/panier/” sot perhaps the same problem of shorcode ?
    can you tell me which shortcode i have to use
    thx

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    October 11, 2024 at 4:38 pm #604473

    protrott35
    Participant

    for the moment i use “siteOrigin CSS” to mask this text but if i can solve the problem without this extension it will be better thx

    October 11, 2024 at 4:45 pm #604476

    protrott35
    Participant

    i have find [woocommerce_cart] ok but the first problem is not solved if you have a solution

    October 12, 2024 at 10:57 am #604547

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the WP admin login details of your site so I will check and give you a possible solution.

    Best Regards

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Viewing 6 posts - 1 through 6 (of 6 total)