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I found a bug related to product variations

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  • #604842

    jackievon51
    Participant

    Hello,

    I have a variable product with a total of 3 attributes:

    Capacity: 2TB, 1TB, 512GB
    Condition: A Grade, S Grade
    Color: white, black, red, etc., with a total of 6 colors

    When the number of colors exceeds 5, for example, when there are 6 color options, a bug occurs: I disabled some color variations in the WordPress backend (I set the disabled style in the attribute settings as a red cross) because there’s no stock, and I want these variations to clearly show a red cross to inform my customers about the stock availability. However, the red cross does not appear on the product page at the frontend. When I reduce the number of color options to less than 5, the red cross displays correctly.

    My initial assessment is that this is a bug. Is there a solution to this issue?
    Thank you.

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    #604928

    Luke Nielsen
    Keymaster

    Hello,

    Navigate to WooCommerce -> Settings -> Products -> Inventory -> enable the “Out of stock visibility” option – https://prnt.sc/7xQXPhmkPwRj

    Kind Regards

    #604991

    jackievon51
    Participant

    Thanks for your reply, but it doesn’t seem to work.

    #605100

    Luke Nielsen
    Keymaster

    Hello,

    Navigate to Theme Settings -> Shop -> Variable products -> make the “AJAX variation threshold” as 500, clear the cache and recheck the issue. https://take.ms/XFn14

    Kind Regards

Viewing 4 posts - 1 through 4 (of 4 total)