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I'm unable to import the demo content

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • May 31, 2018 at 11:41 am #60600

    YogurF
    Participant

    Hi. I know it’s something basic. But I am not able to import the demo content from the original page (https://demo.xtemos.com/basel/). I have managed to import the “medical” version but it does not add the images or the slide. 🙁

    Can you help me?

    Thanks.

    May 31, 2018 at 12:17 pm #60602

    Elise Noromit
    Member

    Hello,

    Please check you admin access. I cannot login.

    Best Regards

    May 31, 2018 at 12:24 pm #60605

    YogurF
    Participant

    I have created another user for you.

    May 31, 2018 at 12:47 pm #60606

    Elise Noromit
    Member

    Hello,

    Please disable capture plugin for logoin it causes the error we cannot login.

    http://prntscr.com/jp0nzt

    Best Regards

    May 31, 2018 at 1:24 pm #60608

    YogurF
    Participant

    Done.

    May 31, 2018 at 1:53 pm #60615

    Artem Temos
    Keymaster

    Could you please disable all plugins that are not related to our theme and check it?

    May 31, 2018 at 1:58 pm #60617

    YogurF
    Participant

    Done!

    May 31, 2018 at 2:18 pm #60620

    Elise Noromit
    Member

    Hello,

    You have not activated all the necessary plugins. I have done that for testing and see the option to import demo content.

    As soon as you upload the demo, slider images will appear. Please note demo product images are into included in the demo.

    Best Regards

    June 1, 2018 at 7:37 am #60696

    YogurF
    Participant

    Thank you very much for your help.

    June 1, 2018 at 8:10 am #60706

    Elise Noromit
    Member

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

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Viewing 10 posts - 1 through 10 (of 10 total)