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Issue with prices not displaying on shop page

Viewing 17 posts - 1 through 17 (of 17 total)
  • Author
    Posts
  • June 1, 2018 at 9:08 pm #60800

    tking004
    Participant

    Hi, I am having 2 issues…

    June 2, 2018 at 7:59 am #60821

    Elise Noromit
    Member

    Hello,

    Thank you very much for choosing our theme and contacting us.

    Make sure all your products have a price. If all of them have then check the issue on one of the default themes to understand where our theme causes the problem. We suspect that this is the issue of plugins conflict. If you see the same situation on the default theme, deactivated all the third parties plugins not related to the theme and activate them one by one to discover which one influence.

    Best Regards

    June 4, 2018 at 12:55 pm #61112

    tking004
    Participant

    Hi, I deactivated all plugins except..

    June 4, 2018 at 1:06 pm #61119

    Elise Noromit
    Member

    Hello,

    I have checked a few products and I see prices and add to cart option

    http://prntscr.com/jqnt03
    http://prntscr.com/jqntgz
    http://prntscr.com/jqnu9k this variable product is out of stock that is why you do not see the price

    Please find here instructions how to configure variable product: https://docs.woocommerce.com/document/variable-product/

    Best Regards

    June 4, 2018 at 1:09 pm #61120

    tking004
    Participant

    Hi no i am talking about..

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    June 4, 2018 at 2:27 pm #61144

    Elise Noromit
    Member

    Hello,

    Please deactivate all the third parties plugins not related to the theme.

    Best Regards

    June 4, 2018 at 2:31 pm #61145

    tking004
    Participant

    still does not show the price or the add to cart button

    June 4, 2018 at 3:12 pm #61170

    Elise Noromit
    Member

    Hello,

    Please deactivate all the third parties plugins not related to the theme so that we could check.

    Best Regards

    June 4, 2018 at 3:14 pm #61173

    tking004
    Participant

    You just responded with the same answer as above.

    June 4, 2018 at 3:19 pm #61176

    Elise Noromit
    Member

    Hello,

    More likely third parties plugins conflict and causes the problem. I have asked you to deactivate them, then checked and plugins are still active that is why I asked you again. Please let me check the issue in the conditions when all the third parties plugins are deactivated.

    Best Regards

    June 4, 2018 at 3:21 pm #61177

    tking004
    Participant

    ok i am deactivating them again,

    June 4, 2018 at 4:04 pm #61189

    tking004
    Participant

    Just wondering if you are looking into the issue or not,..

    June 4, 2018 at 4:43 pm #61202

    Elise Noromit
    Member

    Yes, do not worry I am checking and trying to find the reason.

    Now all the plugins are deactivated, and when I try to create a testing simple product, it is displayed incorrectly. So my questions is have you customized WooCommerce?

    Best Regards

    June 4, 2018 at 4:45 pm #61203

    tking004
    Participant

    no i have not customized woocommerce

    June 4, 2018 at 4:47 pm #61204

    tking004
    Participant

    seems like..

    June 4, 2018 at 5:06 pm #61208

    tking004
    Participant

    I figured out the issue

    June 4, 2018 at 5:18 pm #61211

    Elise Noromit
    Member

    Hello,

    Check the category page astragal-bolts now prices are visible.

    Now you can activate all the plugin one by one checking the category page, if pricing disappears, remove recently activate plugin.

    Best Regards

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Viewing 17 posts - 1 through 17 (of 17 total)