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Wp-admin doesnt work properly

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  • #608040

    leardfazliu995
    Participant

    Hello

    Why i cant open customize window(image 1), homepage with elementor and wp-admin is not responsive i cant open and add new pages or products and (when i hover for ex. to Woodmart, or Pages or any other tab in wp-admin it doesnt show other options of that tab (image 2)) is it because the theme or other problem? I have cleaned cache but the problem still persists.

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    #608108

    Hello,

    Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the WP admin login details of your site so I will check and give you a possible solution.

    Best Regards

    #608117

    leardfazliu995
    Participant

    Hi

    I tried deactivating all third party plugins, but the problem still persists. Can you login and fix it?

    #608151

    Hello,

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    Best Regards

    #608154

    leardfazliu995
    Participant

    Hi

    The problem still exists in Chrome and Brave Browser. Tried TwentyTwenty theme and the problem is still there.
    When trying in Firefox, it opens the tabs but there gives me an error(screenshot) and still have problems.

    Regards

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    #608263

    Hello,

    Thank you for testing. Since the issue persists across browsers and even with the default theme, it may be related to your WordPress installation or server settings. Please try updating WordPress, clearing browser cache, If the issue continues, contact your hosting provider to check for any server-related limitations.

    Best Regards

Viewing 6 posts - 1 through 6 (of 6 total)