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The Element cant be loaded from the Server

Viewing 7 posts - 1 through 7 (of 7 total)
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    Posts
  • October 30, 2024 at 5:46 pm #608817

    Endless_GmbH
    Participant

    I get this error message whenever I try to add new elements to my page. I’ve updated everything that could be updated, and as far as I know, no new plugins have been added since I started working on this page. I’m at a loss for what to do next.

    October 30, 2024 at 6:21 pm #608824

    Artem Temos
    Keymaster

    Hello,

    Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
    – WoodMart core
    – WooCommerce
    – Elementor/WPBakery Page Builder

    Thank you in advance.

    October 30, 2024 at 6:26 pm #608831

    Endless_GmbH
    Participant

    i have already send you my acces details

    October 30, 2024 at 6:32 pm #608835

    Artem Temos
    Keymaster

    Yes, but we also asked you to disable all plugins that are not related to our theme.

    October 31, 2024 at 12:08 pm #608960

    Endless_GmbH
    Participant

    I have now disable all plugins that are not related to your theme but have the same issue.

    October 31, 2024 at 4:29 pm #609068

    Artem Temos
    Keymaster

    Hello,

    You can fix it by applying patch # 609066. To do this, go to Dashboard -> WoodMart -> Patcher, find the corresponding patch and click on the “Apply” button. Let us know if it works for you.

    Kind Regards

    November 1, 2024 at 8:40 pm #609347

    voiagio.ro
    Participant

    Hi! I have the same issue. Can you help me please? I cannot download any element from the library. Thank you.

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Viewing 7 posts - 1 through 7 (of 7 total)