Errors at developer tool.

This topic has 11 replies, 2 voices, and was last updated 6 years, 6 months ago by Elise Noromit.

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June 2, 2018 at 11:59 pm #60887

lucassp
Participant

Hi,

Google Chrome developer tool is showing some errors alerts at my site like you can see at attached file.

What kind of errors are theses?

Tks,

Lucas.

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June 3, 2018 at 7:48 am #60901

Elise Noromit
Member

Hello,

Please deactivate all the third parties plugins and provide valid site admin access and FTP

Best Regards

June 3, 2018 at 2:36 pm #60948

lucassp
Participant

Hi,

I did an staging to check this issue. Its lookalike related with theme, for what I read here… 4 of 5 erros are at this page to: https://demo.xtemos.com/basel/

At staging you can disable all plugins you want. Its ok!

Tks,

Lucas.

June 3, 2018 at 2:43 pm #60950

lucassp
Participant

Hi, just complementing the message above….

The 5th error that is not at Basel Theme page “Failed to load resource: the server responded with a status of 403 (Forbidden)” looks like to be related with: “fontawesome-webfont.woff2

https://suporte.xtechcommerce.com/hc/pt-br/articles/115002243106-Como-Corrigir-o-Erro-Failed-to-Load-Resource-The-Responded-With-a-Status-of-403-forbidden-

Tks!

June 3, 2018 at 4:12 pm #60958

lucassp
Participant

Sorry, but I din’t understand your reply and the relation with the erros at Developer Tool.

Could you explain it better?

Tks,

Lucas.

June 3, 2018 at 5:15 pm #60970

Elise Noromit
Member

Hello,

I do apologize the reply I sent you was wrong. I sent you by mistake.

Please deactivate all the third parties plugins and navigate to Appearance > Install Plugins > install and activate all. They are very important for the smooth working of the theme.
Let me know when I can check the issue again.

Best Regards

June 3, 2018 at 5:28 pm #60972

lucassp
Participant

Hi, tks for your reply…

As I said earlier, I’ve disabled all plugins, but the error remains the same. And I have already installed the plugins that I use on my site.

What I found strange is that the same mistakes occur on the site of your theme. What seems to me to be something related to the theme, not third party plugins or installation of a plugin as mentioned.

https://demo.xtemos.com/basel/

Tks,

Lucas.

June 3, 2018 at 5:51 pm #60977

Elise Noromit
Member

Hello,

You have not deactivated third parties plugins not related to the theme http://prntscr.com/jqbjm9

You have not installed and activate all the necessary plugins http://prntscr.com/jqbk7c

1/ Deactivate all the plugins in Dashboard > Plugins
2/ Navigate to Appearance > install plugins and install all the necessary and activate all in the list.

Best Regards

June 3, 2018 at 6:15 pm #60985

lucassp
Participant

OK, let’s go…

1) I have performed this test previously and the errors remain the same.

2) I performed the tests again, as you requested, and the error is exactly the same.

3) The same error occurs on the official theme page. Which, for me, means that it is not something related to my installation on the site.

4) Why you need to install:

a) Contact Form 7

b) Simple Twitter Tweets (I do not even have tweter account)

c) Slider Revolution. I do not use this plugin.

I do not see the need to install even more plugins, and I do not use them.

June 3, 2018 at 7:45 pm #60991

Elise Noromit
Member

Hello,

Your first screen shows ID errors. And you provide the page link where we can see them. However, when I checked the link provided I did not see any ID errors. I saw these ones http://prntscr.com/jqc0ye

Such errors may be caused by lack of activated plugins attached to the theme. That is why I asked you to deactivate all the third parties’ plugins and install the necessary ones. You can ignore Contact form 7 and Twitter plugin but all the rest are necessary.

Now I see only two errors in your console

They appear cause you have domo element which refer to these gif files. At the same time, you do not have them in Media Library. Replace these gifs with your own or delete.

As for ID errors: These errors occur cause the page has duplicated search forms with the same ID. These errors are not critical they do not influence the proper operation of theme and plugins, you can ignore them.

Best regards

June 3, 2018 at 8:02 pm #60992

lucassp
Participant

Hi,

I can’t find here this errors you showed here: http://prntscr.com/jqc0ye

And I can find this error related to this image “mazinha_banner.gif”… http://prntscr.com/jqcqn6

Where is this image at page?

Here still with the same errors message like the first post I did here:

https://xtemos.nyc3.digitaloceanspaces.com/wp-content/uploads/2018/06/error.jpg

Tks,

Lucas.

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June 4, 2018 at 9:42 am #61062

Elise Noromit
Member

Hello,

The page has a few elements with the equal ID. These errors do not influence any functionality, at the same time duplicated ID is considered as an error by browsers. You can ignore these errors your site will work properly.

Best Regards
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