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Wishlist Not Working

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • November 1, 2024 at 6:07 pm #609328

    epanda.tan
    Participant

    Hi I have just notice that:
    1. When user login and add item to wishlist, item NOT added to wishlist.
    2. When user not login, and add item to wishlist. It’s working as normal.

    I have deactivate all the plug-in and it doesn’t help.

    Please review.

    Kind regards,
    Edwin

    November 2, 2024 at 11:05 am #609399

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the WP admin login details of your site so I will check and give you a possible solution.

    Best Regards

    November 3, 2024 at 1:19 pm #609504

    epanda.tan
    Participant

    Hi Aizaz,

    Thank you for your support.
    He have tried deactivating the plug-in and it didn’t help.

    This issue happen before we install Rank Math SEO and WP-Funnel. Please try not to deactivate these two plug-in if possible.

    Please help review to fix up this Wishlist issue.

    Kind regards,
    Edwin

    November 4, 2024 at 11:36 am #609666

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please keep all the plugins that are not related to our theme temporarily turned off.

    Best Regard

    November 4, 2024 at 11:48 am #609670

    epanda.tan
    Participant

    Hi we did that before but it didn’t help.
    Kindly assist as this feature is very important to us.

    I look forward to hearing from you and also we did provide link access to our website.

    Regards
    Edwin

    November 4, 2024 at 11:49 am #609672

    epanda.tan
    Participant

    Hi we turned off that before but it didn’t help. Kindly assist as this feature is very important to us.

    I look forward to hearing from you and also we did provide link access to our website.

    Regards
    Edwin

    November 4, 2024 at 4:34 pm #609781

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I think there is an issue with the server cache. Please delete and disable all sorts of cache plugins or apps from the server then check back the site. I am sure your issue will be solved.

    Best Regards.

    November 4, 2024 at 4:56 pm #609795

    epanda.tan
    Participant

    Hi Aizaz,

    This only happen to user that login. If user not login, the wishlist is working fine.
    Also this was happening over 2 weeks and we just didn’t have a chance to look into it.
    I have install LiteSpeed Cash and Purge all, and still didn’t work.
    Could you please review this further for me?
    Regards,

    November 5, 2024 at 2:57 am #609881

    epanda.tan
    Participant

    Hi Aizaz,

    After I flash all cache, it doesn’t help. I check again after 10h and it doesn’t make any different.
    Also it causing issue on the mobile viewing, as all the icon doesn’t show up after caching.

    Please help review.

    Regards,

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Viewing 9 posts - 1 through 9 (of 9 total)