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Cannot search product using UPC

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  • November 5, 2024 at 7:12 am #609909

    ScentedMeadow
    Participant

    For all the products on my website, I’ve added SKU and UPC to their respective fields in product variations. I’ve also added that information in the description of the variations. Since that information is specific to each variation, it cannot be added to the Product description or short description field. When searching for any product I’m getting results with SKUs but NOT with UPCs.

    Please advise on how this can be fixed.

    Thanks,

    Kashif.

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    November 5, 2024 at 12:08 pm #609992

    Hung Pham
    Participant

    Hi familyecomm-7680,

    Thanks for reaching to us.

    Unfortunately, complicated customization is required to make it work, which is out of our basic support.

    Thanks for understanding our limitations. Let me know if you have any questions.

    Best Regards,

    November 5, 2024 at 10:16 pm #610148

    ScentedMeadow
    Participant

    Can you please let me know which fields are searched when someone uses the search bar to search for any keyword?

    November 6, 2024 at 10:16 am #610215

    Hung Pham
    Participant

    Hi familyecomm-7680,

    By default, WoodMart supports search products via SKU https://ibb.co/QpFjKHs

    You can increase the search functionality e.g. for searching products by comments, tags, categories, and custom fields by using the Relevanssi plugin. https://monosnap.com/file/vQuNjGWn10n4wZydXllqVz7V4dKYSb

    Regards,

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