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Cannot search product using UPC

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  • November 5, 2024 at 7:12 am #609909

    familyecomm-7680
    Participant

    For all the products on my website, I’ve added SKU and UPC to their respective fields in product variations. I’ve also added that information in the description of the variations. Since that information is specific to each variation, it cannot be added to the Product description or short description field. When searching for any product I’m getting results with SKUs but NOT with UPCs.

    Please advise on how this can be fixed.

    Thanks,

    Kashif.

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    November 5, 2024 at 12:08 pm #609992

    Hung Pham
    Keymaster

    Hi familyecomm-7680,

    Thanks for reaching to us.

    Unfortunately, complicated customization is required to make it work, which is out of our basic support.

    Thanks for understanding our limitations. Let me know if you have any questions.

    Best Regards,

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