Home Forums WoodMart support forum Cannot search product using UPC

Cannot search product using UPC

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #609909

    ScentedMeadow
    Participant

    For all the products on my website, I’ve added SKU and UPC to their respective fields in product variations. I’ve also added that information in the description of the variations. Since that information is specific to each variation, it cannot be added to the Product description or short description field. When searching for any product I’m getting results with SKUs but NOT with UPCs.

    Please advise on how this can be fixed.

    Thanks,

    Kashif.

    Attachments:
    You must be logged in to view attached files.
    #609992

    Hung Pham
    Participant

    Hi familyecomm-7680,

    Thanks for reaching to us.

    Unfortunately, complicated customization is required to make it work, which is out of our basic support.

    Thanks for understanding our limitations. Let me know if you have any questions.

    Best Regards,

    #610148

    ScentedMeadow
    Participant

    Can you please let me know which fields are searched when someone uses the search bar to search for any keyword?

    #610215

    Hung Pham
    Participant

    Hi familyecomm-7680,

    By default, WoodMart supports search products via SKU https://ibb.co/QpFjKHs

    You can increase the search functionality e.g. for searching products by comments, tags, categories, and custom fields by using the Relevanssi plugin. https://monosnap.com/file/vQuNjGWn10n4wZydXllqVz7V4dKYSb

    Regards,

Viewing 4 posts - 1 through 4 (of 4 total)