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I don’t understand this software

Viewing 14 posts - 1 through 14 (of 14 total)
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  • November 7, 2024 at 6:05 pm #610573

    STYM
    Participant

    I have a German installation, but Woodstore is completely in English. I can’t change anything here and can’t find a German language file. All changes I make, e.g. uploading the logo, changing the colors, changing the font, do not bring any change after saving. Simply nothing at all is adopted.

    November 7, 2024 at 6:14 pm #610578

    Luke Nielsen
    Keymaster

    Hello,

    1. By default the theme comes in English but you have the ability to translate it, here is our article that describes step by step on how to translate the theme – https://xtemos.com/docs-topic/theme-translation/

    2. Send me access to your admin panel so I can check how the saving works on your side.

    Let me know if you have any additional questions.

    Kind Regards

    November 7, 2024 at 6:53 pm #610599

    STYM
    Participant

    Hello Luke
    thanks for the feedback and the link. Very fast. German is installed, but not everything has been translated in the front/backend. However, I can do small things with Loco Translate. The changes are not applied, I have added a logo to the store page. On the home page, no changes are applied, no matter what I try. If I now want to call up the store page in Elementor, it says not possible, no content. Where can I change the phone number displayed on the start page, email, everything.
    Regards

    November 8, 2024 at 10:10 am #610662

    Luke Nielsen
    Keymaster

    Hello,

    The number can be changed via WoodMart -> Header builder. https://prnt.sc/UpubmcQ7tIju

    Just send me access to the admin panel so I can check what is wrong there.

    Thank you for your time.

    Kind Regards

    November 14, 2024 at 9:36 pm #612251

    STYM
    Participant

    Okay, the third attempt. I’m in the Header Builder. Where is this box? How do I get there? After a week I am not able to understand this software. It is not possible to change anything in the Elementor in the page view, nothing, just nothing. I have uploaded the main logo in the Header Builder, you can see it in the store. On the HOME page – NOTHING. I uploaded the logo in Elementor under Site Settings – Site Identity – NOTHING! It is simply not displayed. Is there no documentation that explains this?
    I can build a complete homepage with any other theme in three days, but this one, sorry …

    November 14, 2024 at 10:39 pm #612264

    Luke Nielsen
    Keymaster

    Hello,

    1. Everything that is situated in the Header can be changed in WoodMart -> Header builder, here is a video – https://take.ms/aSnQk

    Documentation – https://xtemos.com/docs-cat/header-builder/?theme=woodmart

    2. Clarify what is not possible to change in the Elementor in the page view, send some screenshots.

    I can’t see your store because I don’t have access and at the same time it has maintenance mode. https://prnt.sc/gWSrpveppAeC

    Kind Regards

    November 14, 2024 at 11:36 pm #612280

    STYM
    Participant

    Ok, Hello, would there only be an information box or the Woodmart logo that can be exchanged …
    A screenshot is attached.

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    November 14, 2024 at 11:43 pm #612282

    STYM
    Participant

    The logo in the main header has been changed, but this will not be changed on the home page of Demoshop Electronics 2. I can see it on the store link, that’s it … when calling up the Woodmart logo as in the video is also not visible … When I go to edit it just doesn’t work.

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    November 14, 2024 at 11:52 pm #612285

    STYM
    Participant

    Everything deleted. Reinstalled, this time with WP Bakery. Exactly the same. No information box, no existing logo to swap. Woodmart Main installed, same thing. So also here both things that were shown in the video are not there.

    November 15, 2024 at 10:20 am #612329

    Luke Nielsen
    Keymaster

    Hello,

    1. Also, it depends on the demo, now I see that you use the Electronics 2 demo. Here is a video on how to change it in this demo – https://take.ms/Zh1vM

    2. Here is a video on how to change the logo on the home page: https://take.ms/iwOD2

    Kind Regards

    November 20, 2024 at 11:45 am #613693

    STYM
    Participant

    Hello Luke
    that I understand correctly. If I change a template, do I have to look for where the settings are hidden each time, without having a uniform structure?
    Now I want to set up a maintenance page. So far so good. The page can be edited in Elementor (texts, counters, social media links, so actually everything …). Then there is again a background image and it is again not possible to overwrite or delete it in elementor. I can select the container, edit the container, go to Background – Styles – Image selected … nothing. Why is that? Do I have to search again, somewhere, to simply change this image? If so, why?

    Regards Stefan

    November 20, 2024 at 5:41 pm #613911

    Luke Nielsen
    Keymaster

    Hello,

    We have 4 demos for the maintenance: https://take.ms/EL5KR, and here are a screenshots where those bg images are defined:

    1. https://take.ms/UiO75

    2. https://take.ms/ZjSxC

    3. https://take.ms/qj3vC

    4. https://take.ms/veoN9

    Kind Regards

    November 20, 2024 at 10:22 pm #613997

    STYM
    Participant

    Hello, I am now at the point of giving up on the template. The background image was not displayed in the container (only gray). But I have now found it. Now I have inserted an image. However, this is only visible in the desktop view, not on tablet or mobile. In the Elementor, the image is gray for tablet/mobile and is not displayed. Then I wanted to integrate the Contact Popup Form from Maintenance into Maintenance 2 because I thought this would work as a module. However, I cannot select such a module in the Elementor. Furthermore, the main menu can be seen in the footer in the tablet/mobile view. Again, I have not found a setting to change this. In maintenance mode, I also looked for a way to switch between these maintenance themes. I just can’t find the settings where to change what and how. This is very frustrating …

    November 21, 2024 at 3:44 pm #614308

    Luke Nielsen
    Keymaster

    Hello,

    1. Send me access to the admin panel so I can check the issue with the image on the tablets and mobile devices.

    2. Send me some screenshots of why you can select that form. When you import the maintenance demo, it should import an appropriate HTML Block which is defined in the “Popup” element – https://take.ms/BYViG

    3. Navigate to Theme Settings -> Footer -> Edit the Footer content – https://take.ms/reOck

    Kind Regards

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Viewing 14 posts - 1 through 14 (of 14 total)