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Shipping details element is not showing all shipping details fields

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  • #610997

    phianhtao
    Participant

    The xtemos shipping details element does not show the shipping details form but it’s showing something different. How can I edit this or show the right woocommerce shipping details in the form?

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    #611156

    Hello,

    In WooCommerce->Settings->Shipping Tab, find shipping options and make sure the Shipping Destination is set to ‘Default to customer billing address’ or ‘Default to customer shipping address’.

    Best Regards

    #612511

    phianhtao
    Participant

    I want the shipping details to be different than billing details

    #612512

    phianhtao
    Participant

    Actually I already have set to default to customer shipping address, but it still do not show all shipping details fields

    #612598

    Hello,

    Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

    Best Regards

    #612607

    phianhtao
    Participant

    Please find below

    #612639

    Hello,

    You have not added the shipping method. Please follow this guide and add this:
    https://woocommerce.com/document/setting-up-shipping-zones/

    Best Regards

    #612677

    phianhtao
    Participant

    I don’t want to show this tick box

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    #612807

    Hello,

    On the same location i.e. Dashboard > WooCommerce > Settings > Shipping > Shipping Options section > you’ll find the ‘Shipping destination’ setting, there you can select Default to the customer billing address and the Ship to a different address will not appear https://snipboard.io/MvdgHQ.jpg

    Best Regards

    #612919

    phianhtao
    Participant

    No, that does not work. I selected “Default to customer billing address” but what it did is just hide my shipping fields entirely.

    My output expectation:
    – Show both the customer billing and shipping details form AND hide the “Ship to a different address” tick box

    #612988

    Hello,

    Please add the below Custom CSS code to Theme Settings > Custom CSS > Global Custom CSS:

    #ship-to-different-address {
        display: none;
    }

    Best Regards

    #613013

    phianhtao
    Participant

    Works! Thanks!

    #613232

    Most Welcome!!!.

    I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

Viewing 13 posts - 1 through 13 (of 13 total)

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