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Shipping details element is not showing all shipping details fields
- This topic has 12 replies, 2 voices, and was last updated 1 year, 9 months ago by
Aizaz Imtiaz Awan.
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AuthorPosts
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November 9, 2024 at 10:43 am #610997
phianhtaoParticipantThe xtemos shipping details element does not show the shipping details form but it’s showing something different. How can I edit this or show the right woocommerce shipping details in the form?
Attachments:
You must be logged in to view attached files.November 11, 2024 at 8:32 am #611156Hello,
In WooCommerce->Settings->Shipping Tab, find shipping options and make sure the Shipping Destination is set to ‘Default to customer billing address’ or ‘Default to customer shipping address’.
Best Regards
November 15, 2024 at 5:51 pm #612511
phianhtaoParticipantI want the shipping details to be different than billing details
November 15, 2024 at 5:54 pm #612512
phianhtaoParticipantActually I already have set to default to customer shipping address, but it still do not show all shipping details fields
November 16, 2024 at 11:08 am #612598Hello,
Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.
Best Regards
November 16, 2024 at 11:47 am #612607
phianhtaoParticipantPlease find below
November 16, 2024 at 2:14 pm #612639Hello,
You have not added the shipping method. Please follow this guide and add this:
https://woocommerce.com/document/setting-up-shipping-zones/Best Regards
November 16, 2024 at 5:48 pm #612677
phianhtaoParticipantI don’t want to show this tick box
Attachments:
You must be logged in to view attached files.November 18, 2024 at 9:51 am #612807Hello,
On the same location i.e. Dashboard > WooCommerce > Settings > Shipping > Shipping Options section > you’ll find the ‘Shipping destination’ setting, there you can select Default to the customer billing address and the Ship to a different address will not appear https://snipboard.io/MvdgHQ.jpg
Best Regards
November 18, 2024 at 12:29 pm #612919
phianhtaoParticipantNo, that does not work. I selected “Default to customer billing address” but what it did is just hide my shipping fields entirely.
My output expectation:
– Show both the customer billing and shipping details form AND hide the “Ship to a different address” tick boxNovember 18, 2024 at 4:36 pm #612988Hello,
Please add the below Custom CSS code to Theme Settings > Custom CSS > Global Custom CSS:
#ship-to-different-address { display: none; }Best Regards
November 18, 2024 at 5:34 pm #613013
phianhtaoParticipantWorks! Thanks!
November 19, 2024 at 9:42 am #613232Most Welcome!!!.
I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.
We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.
Thanks for contacting us.
Have a great day.Topic Closed.
Best Regards. -
AuthorPosts
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