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I cannot open the menu on mobile

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • November 13, 2024 at 12:36 am #611737

    keygenio
    Participant

    i tried many ways that i have seen on previous posts on the forum, but nothing has worked, i am trying to have the menu open on mobile, thank you

    November 13, 2024 at 11:13 am #611825

    Luke Nielsen
    Keymaster

    Hello,

    Please disable all plugins except these ones:

    Elementor or WPBackary
    Woodmart Core
    WooCommerce
    Enable the Parent theme

    Then activate the plugins one by one, checking the issue to detect which one causes the problem.

    Let me know the result.

    Kind Regards

    November 13, 2024 at 12:47 pm #611855

    keygenio
    Participant

    i did disable all the plugins, still same issue.

    if i change the prebuilt website theme, will it erase everything on what i ve done already?

    November 13, 2024 at 12:53 pm #611861

    Luke Nielsen
    Keymaster

    Hello,

    Send me access to the admin panel and confirm the permission for plugins deactivation so I can investigate that issue on your side.

    It removes previously imported content – https://prnt.sc/9nk4POCVFIcw

    Kind Regards

    November 14, 2024 at 1:39 am #612012

    keygenio
    Participant

    I am sorry unfortunately, i cannot give access to admin panel.

    Do you have any other way to fix ?

    thanks in advance

    November 14, 2024 at 10:47 am #612087

    Luke Nielsen
    Keymaster

    Hello,

    You can set up a staging platform where you can test issues, enable/disable features/plugins thus such changes will affect the main site. The below article will help you to create it:
    https://www.wpbeginner.com/wp-tutorials/how-to-create-staging-environment-for-a-wordpress-site/

    Kind Regards

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Viewing 6 posts - 1 through 6 (of 6 total)