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Order by

Viewing 9 posts - 1 through 9 (of 9 total)
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  • #612821

    kontakt-4777
    Participant

    Hello, I have an issue.

    My order by function is not working with this carousel, I find no errors in the console.

    #612831

    kontakt-4777
    Participant

    My product grid is ordered by ID

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    #613109

    Hung Pham
    Participant

    Hello kontakt-4777,

    Thanks for reaching to us.

    To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

    Regards,

    #613149

    kontakt-4777
    Participant

    Here is a temp wp-admin login 🙂

    #613444

    Hung Pham
    Participant

    Hello kontakt-4777,

    Thanks for details.

    I checked your site and products are ordered by ID ascending correctly. Can you please describe in more details?

    Regards,

    #613452

    kontakt-4777
    Participant

    The issue is, that when I order by ID or any of the others, I can’t use the “sort by” functions, so people can’t sort by high to low prices and popularity.

    When you try and it just loads and does nothing

    #613835

    Hung Pham
    Participant

    Hello kontakt-4777,

    Are you referring to Sortby functionality of WooCommerce in Shop archive page?

    Regards,

    #613845

    kontakt-4777
    Participant

    Hello,

    What I mean is, that when we use your product archive module, and we order the products by ID (in this) case, we can’t sort (prices from low to high and all that) when we try, nothing happens even though the search query changes

    I’m sending some screenshots so you can see what I’m talking about.

    In the screenshots, you can see we ordered the products by ID in Products (grid or carousel) module, when we then tried to use any sort of “sort-by” functionality it didn’t really sort the things, in the 2 other screenshots you can see we try to sort by prices from high to low, but it won’t sort even though I have a product there is more expensive.

    I’m also sending links to the page again, with and without the search query so that you can see the issue.

    I have also just tried the “order by” to if that would effect anything but it doesn’t.

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    #614093

    Hung Pham
    Participant

    Hello kontakt-4777,

    Thanks for sharing details.

    You are using widget and its sortby option while Order by option only works with the archive products element.

    Hope it helps.

    Regards,

Viewing 9 posts - 1 through 9 (of 9 total)