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Missing footer and unable to set up Facebook link
- This topic has 12 replies, 2 voices, and was last updated 8 years ago by
Elise Noromit.
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AuthorPosts
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June 5, 2018 at 12:55 pm #61370
AnnlenParticipantHi,
on my site I am missing footer. It is on in settings and widgets are there, still the footer is missing.
Also we are unable to set up Facebook link.
I have reported this once and send you access data, but nothing changed.Attachments:
You must be logged in to view attached files.June 5, 2018 at 2:15 pm #61384
Elise NoromitMemberHello,
I have viewed the history and cannot find your message. Please provide your site admin access we will check.
Best Regards
June 5, 2018 at 2:18 pm #61386
AnnlenParticipantPls check private note 🙂
June 5, 2018 at 2:48 pm #61394
Elise NoromitMemberHello,
I have checked and see that you have set footer layout to have five columns http://prntscr.com/jr63yq At the same time the first column was empty, it did not have any widgets. Now I have added the empty text widget to this column and you can see your footer.
Best Regards
June 5, 2018 at 2:51 pm #61395
AnnlenParticipantThank you 🙂
Have you also managed to look at the social media link for Facebook ? I do not see option to set it.Pls look at the attachment.Attachments:
You must be logged in to view attached files.June 5, 2018 at 3:56 pm #61409
Elise NoromitMemberHello,
Please remove # and insert social network links.
Best Regards
June 5, 2018 at 7:47 pm #61429
AnnlenParticipantHi, Have you seen screenshot? There is no place to remove it – there is no #. I can do it to many social profiles, but not in Facebook.
June 5, 2018 at 8:24 pm #61433
Elise NoromitMemberHello,
I have checked Theme Settings > Social profiles > links to social profiles https://prnt.sc/jratro
Please clarify the setting tab where you see the problem.
Best Regards
June 7, 2018 at 8:12 am #61673
AnnlenParticipantSo strange, look at the scree and see what I can see there – the same place as you mention.
June 7, 2018 at 8:12 am #61674
AnnlenParticipantSending once again, I am not sure if the file was attached.
Attachments:
You must be logged in to view attached files.June 7, 2018 at 8:59 am #61682
Elise NoromitMemberHello,
I am checking your site kmvinylrecords.com and making the screen from there http://prntscr.com/jryxc2 is it your domain? Have you changed domain?
Best Regards
June 7, 2018 at 10:00 am #61701
AnnlenParticipantHI, looks like this is some issue with Chrome. I looked it up in Safari and all works a for you.
Thx for the patience and help.June 7, 2018 at 11:03 am #61710
Elise NoromitMemberHello,
I checked via Chrome. Check your Chrome settings
Best Regards
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