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please refund

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  • November 23, 2024 at 7:08 pm #615145

    storejvz
    Participant

    I have used many themes, but never encountered this error, your theme is too heavy and inconvenient, please refund.

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    November 25, 2024 at 9:32 am #615343

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
    – WoodMart core
    – WooCommerce
    – Elementor/WPBakery Page Builder

    Thank you in advance.

    November 25, 2024 at 11:02 am #615406

    storejvz
    Participant

    – No, I don’t give admin to anyone.
    – I used flatsome, some similar themes to yours, no problem, only yours.
    – I just want a refund.

    November 25, 2024 at 11:37 am #615430

    Artem Temos
    Keymaster

    You can request a refund here https://themeforest.net/refund_requests/new

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