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The import could not be completed due to a low timeout limit on the server

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #615265

    galina.kiss
    Participant

    Hello, like others on this forum i’ve received this error. Steps i’ve taken to try to make it work:

    1. To fix the issue try to edit the file wp-content/plugins/woodmart-core/importer/class-wp-import.php and add the following code after the line $url = str_replace( ‘http:’, ‘https:’, $url ); as shown on the screenshot https://gyazo.com/5346a3735046082f80b6651c8452a7a6

    if ( strpos( $url, ‘wp-content/uploads/’ ) && strpos( $url, ‘/dummy.xtemos.com/’ ) ) {
    $url = str_replace( ‘https://dummy.xtemos.com/’, ‘https://woodmart-dummy.b-cdn.net/’, $url );
    }

    2. I’ve deleted all dummy content
    3. Deactivated all unncessary plugins
    4. Contacted my host to increase the limit and and they did it to 3000 seconds!

    I’ve done all these steps but still can’t import the desired theme Furniture 2.

    Can someone help?

    #615385

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Please send us your admin access so we can check this error on your website.

    Kind Regards
    XTemos Studio

    #615449

    galina.kiss
    Participant

    Admin access can be found in the private content.

    #615489

    Artem Temos
    Keymaster

    There was an error in the PHP code and we fixed it. Now the import function works correctly https://gyazo.com/5346a3735046082f80b6651c8452a7a6

    #615514

    galina.kiss
    Participant

    Thanks for your help, yes, everything worked, hooray:)

    #615518

    Artem Temos
    Keymaster

    You are always welcome.
    Feel free to contact us if you have any further questions.

Viewing 6 posts - 1 through 6 (of 6 total)