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Product Variation Image Display Issue

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  • #616900

    Rock lct
    Participant

    I’ve encountered an issue while using the WoodMart theme that I haven’t been able to resolve despite numerous attempts.
    I’ve set up product variations according to the WoodMart documentation. On the single product page, when I select different colors and product specifications, the product gallery images on the left correctly change to show the variation images I’ve configured.
    However, the problem occurs when I click the “clear” button to remove the selected product specifications. The product gallery images on the left don’t revert back to the default product images as expected. Furthermore, when I hover my mouse to zoom in, I see the default product image, which suggests there might be an issue with the image layer logic.
    Could you please help me resolve this issue?

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    #616955

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    I’m sorry, but the login link doesn’t work for us. Could you please check it and provide us with valid admin access?

    Kind Regards
    XTemos Studio

    #617120

    Rock lct
    Participant

    I apologize for my mistake.
    I’ve generated a new login link.

    #617190

    Artem Temos
    Keymaster

    Hello,

    You can fix it by applying patch # 617186. To do this, go to Dashboard -> WoodMart -> Patcher, find the corresponding patch and click on the “Apply” button. Let us know if it works for you.

    Kind Regards

    #617220

    Rock lct
    Participant

    I installed the patch and cleared the cache, which resolved the issue completely. Thank you! Your team’s professionalism and quick response are truly impressive.

    #617224

    Artem Temos
    Keymaster

    Great, we are glad that you sorted it out. Feel free to contact us if you have any further questions.

Viewing 6 posts - 1 through 6 (of 6 total)

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