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Website broken after support assistance

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  • #617032

    greg-9795
    Participant

    Hello, our website was live and working ok with a few minor problems. We put in a help request and gave permission for plug ins to be deactivated and reactivated to test an issue.

    However this has completely broke the site to the stage we must close it.

    Can you please take a look and tell us what is wrong and what must ben fixed? As you can see the formating is completely non sensical. Items are far too large, backgrounds have been removed, the whole thing is terrible.

    Any help or advice would be greatly appreciated. See the original assistance chain here.
    https://xtemos.com/forums/topic/heading-sliders-not-formatting-consistently/#post-617020

    in the meantime, we are trying to add a “website coming” holding page as to not deter customers.

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    #617047

    greg-9795
    Participant

    we have now put in a maintenence page. See attached to get around it

    #617117

    Hung Pham
    Keymaster

    Hi greg-9795,

    Thanks for reaching to us.

    I answered here https://xtemos.com/forums/topic/heading-sliders-not-formatting-consistently/#post-617116

    So I will close this one.

    Regards,

    #617129

    greg-9795
    Participant

    Fair enough however something has broken it, can you please have a look?

    We think it is for some reason displaying the mobile version on desktop but we have no reason why.

    Please have a look.

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