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Fatal-Errors – dynamic-discounts/class-manager.php:198

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  • #617178

    keithyung2014
    Participant

    Dear Xtemos,

    Today on 28/11, I m normally uploading product listings in my website (which installed WordPress, Woodmart Theme, Elementor and Woocommerce). Suddenly, the problem is I couldn’t access to “all product” page under Woocommerce (*error moment), and there is a Error Details appeared as below.

    According to chatgpt’s instruction, I followed it to have turned off the “Dynamic Discount” in Woodmart Theme Setting. When I turned of it, I could be successfully to access back to “all product” page finally. But I need to use “Dynamic Discount” in the future, so I can’t turned it off forever. I give you my background first for your inspection.

    Background
    (1) In the course of the error moment, I found out that I also couldn’t access to my email account which is set by WP Mail SMTP plugin, but it is strange that I can access back to email when I turned off the “Dynamic Discount” in Woodmart Theme Setting.
    (2) For the past I haven’t used this function – “Dynamic Discount”.
    (3) From 25 – 28/11, I only updated one plugin which is called “click to chat” on 27th; and the Elementor Theme on 28th ( ***just 1 hour prior to error moment).

    That’s all for the background. Would you please check if there are any related issues about your elementor compatibility or function. Please let me know when you would fix it OR how the problem is ? It is because this is a serious problem for our team to use Woodmart Theme ?

    ERROR DETAILS:
    fatal-errors (28/11 HKT – 5pm)
    2024-11-28T10:27:56+00:00
    the key: Uncaught TypeError: uasort(): Argument #1 ($array) must be of type array, string given in /home/1274598.cloudwaysapps.com/rreewjsvhq/public_html/wp-content/themes/woodmart/inc/integrations/woocommerce/modules/dynamic-discounts/class-manager.php:198

    Other background information:
    2024-11-28T10:38:23+00:00
    the key: Uncaught TypeError: uasort(): Argument #1 ($array) must be of type array, string given in /home/1274598.cloudwaysapps.com/rreewjsvhq/public_html/wp-content/themes/woodmart/inc/integrations/woocommerce/modules/dynamic-discounts/class-manager.php:198

    Other background information:
    2024-11-28T10:38:27+00:00
    the key: Uncaught TypeError: uasort(): Argument #1 ($array) must be of type array, string given in /home/1274598.cloudwaysapps.com/rreewjsvhq/public_html/wp-content/themes/woodmart/inc/integrations/woocommerce/modules/dynamic-discounts/class-manager.php:198

    Other background information:
    2024-11-28T10:56:55+00:00
    the key: Uncaught TypeError: uasort(): Argument #1 ($array) must be of type array, string given in /home/1274598.cloudwaysapps.com/rreewjsvhq/public_html/wp-content/themes/woodmart/inc/integrations/woocommerce/modules/dynamic-discounts/class-manager.php:198

    Other background information:
    2024-11-28T10:56:59+00:00
    the key: Uncaught TypeError: uasort(): Argument #1 ($array) must be of type array, string given in /home/1274598.cloudwaysapps.com/rreewjsvhq/public_html/wp-content/themes/woodmart/inc/integrations/woocommerce/modules/dynamic-discounts/class-manager.php:198

    Other background information:
    2024-11-28T10:57:35+00:00
    the key: Uncaught TypeError: uasort(): Argument #1 ($array) must be of type array, string given in /home/1274598.cloudwaysapps.com/rreewjsvhq/public_html/wp-content/themes/woodmart/inc/integrations/woocommerce/modules/dynamic-discounts/class-manager.php:198

    Other background information:
    2024-11-28T11:08:06+00:00
    the key: Uncaught TypeError: uasort(): Argument #1 ($array) must be of type array, string given in /home/1274598.cloudwaysapps.com/rreewjsvhq/public_html/wp-content/themes/woodmart/inc/integrations/woocommerce/modules/dynamic-discounts/class-manager.php:198

    Other background information:
    2024-11-28T11:19:24+00:00
    the key: Uncaught TypeError: uasort(): Argument #1 ($array) must be of type array, string given in /home/1274598.cloudwaysapps.com/rreewjsvhq/public_html/wp-content/themes/woodmart/inc/integrations/woocommerce/modules/dynamic-discounts/class-manager.php:198

    ALL MY INSTALLED PLUGINS:
    Breeze
    Checkout Field Editor for WooCommerce
    Click to Chat
    Custom Post Type UI
    Elementor
    EWWW Image Optimizer
    Password Policy Manager
    Rank Math SEO
    Secure Custom Fields
    SysBasics Customize My Account for WooCommerce
    WooCommerce
    Woodmart Core
    WP Mail SMTP
    WP-Optimize – Clean, Compress, Cache
    WP-ServerInfo

    Thanks,
    Mr Yung

    • This topic was modified 19 hours, 33 minutes ago by keithyung2014.
    #617222

    Artem Temos
    Keymaster

    Hello,

    Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
    – WoodMart core
    – WooCommerce
    – Elementor/WPBakery Page Builder

    Thank you in advance.

    #617283

    keithyung2014
    Participant

    Dear Xtemos,

    We are looking forward to your reply very shortly.

    Much Thanks

    • This reply was modified 22 minutes ago by Artem Temos.
    #617404

    keithyung2014
    Participant

    Dear Xtemos,

    I changed the pw. Much thanks!

    Would you please also send message to me via email like the last time your team helped with us for confidential ? Or I need to use the private content to leave message to you in this forum ??

    Would you please let me know how the fatal error is ?

    • This reply was modified 5 hours, 26 minutes ago by keithyung2014.
    #617496

    Artem Temos
    Keymaster

    Hello,

    Yes, you need to use the Private content field to post your website information. Please send us your actual admin access so we can check the issue.

    Kind Regards

Viewing 5 posts - 1 through 5 (of 5 total)