Fatal-Errors – dynamic-discounts/class-manager.php:198

[keithyung2014]

Dear Xtemos,

Today on 28/11, I m normally uploading product listings in my website (which installed WordPress, Woodmart Theme, Elementor and Woocommerce). Suddenly, the problem is I couldn’t access to “all product” page under Woocommerce (*error moment), and there is a Error Details appeared as below.

According to chatgpt’s instruction, I followed it to have turned off the “Dynamic Discount” in Woodmart Theme Setting. When I turned of it, I could be successfully to access back to “all product” page finally. But I need to use “Dynamic Discount” in the future, so I can’t turned it off forever. I give you my background first for your inspection.

Background
(1) In the course of the error moment, I found out that I also couldn’t access to my email account which is set by WP Mail SMTP plugin, but it is strange that I can access back to email when I turned off the “Dynamic Discount” in Woodmart Theme Setting.
(2) For the past I haven’t used this function – “Dynamic Discount”.
(3) From 25 – 28/11, I only updated one plugin which is called “click to chat” on 27th; and the Elementor Theme on 28th ( ***just 1 hour prior to error moment).

That’s all for the background. Would you please check if there are any related issues about your elementor compatibility or function. Please let me know when you would fix it OR how the problem is ? It is because this is a serious problem for our team to use Woodmart Theme ?

ERROR DETAILS:
fatal-errors (28/11 HKT – 5pm)
2024-11-28T10:27:56+00:00
the key: Uncaught TypeError: uasort(): Argument #1 ($array) must be of type array, string given in /home/1274598.cloudwaysapps.com/rreewjsvhq/public_html/wp-content/themes/woodmart/inc/integrations/woocommerce/modules/dynamic-discounts/class-manager.php:198

Other background information:
2024-11-28T10:38:23+00:00
the key: Uncaught TypeError: uasort(): Argument #1 ($array) must be of type array, string given in /home/1274598.cloudwaysapps.com/rreewjsvhq/public_html/wp-content/themes/woodmart/inc/integrations/woocommerce/modules/dynamic-discounts/class-manager.php:198

Other background information:
2024-11-28T10:38:27+00:00
the key: Uncaught TypeError: uasort(): Argument #1 ($array) must be of type array, string given in /home/1274598.cloudwaysapps.com/rreewjsvhq/public_html/wp-content/themes/woodmart/inc/integrations/woocommerce/modules/dynamic-discounts/class-manager.php:198

Other background information:
2024-11-28T10:56:55+00:00
the key: Uncaught TypeError: uasort(): Argument #1 ($array) must be of type array, string given in /home/1274598.cloudwaysapps.com/rreewjsvhq/public_html/wp-content/themes/woodmart/inc/integrations/woocommerce/modules/dynamic-discounts/class-manager.php:198

Other background information:
2024-11-28T10:56:59+00:00
the key: Uncaught TypeError: uasort(): Argument #1 ($array) must be of type array, string given in /home/1274598.cloudwaysapps.com/rreewjsvhq/public_html/wp-content/themes/woodmart/inc/integrations/woocommerce/modules/dynamic-discounts/class-manager.php:198

Other background information:
2024-11-28T10:57:35+00:00
the key: Uncaught TypeError: uasort(): Argument #1 ($array) must be of type array, string given in /home/1274598.cloudwaysapps.com/rreewjsvhq/public_html/wp-content/themes/woodmart/inc/integrations/woocommerce/modules/dynamic-discounts/class-manager.php:198

Other background information:
2024-11-28T11:08:06+00:00
the key: Uncaught TypeError: uasort(): Argument #1 ($array) must be of type array, string given in /home/1274598.cloudwaysapps.com/rreewjsvhq/public_html/wp-content/themes/woodmart/inc/integrations/woocommerce/modules/dynamic-discounts/class-manager.php:198

Other background information:
2024-11-28T11:19:24+00:00
the key: Uncaught TypeError: uasort(): Argument #1 ($array) must be of type array, string given in /home/1274598.cloudwaysapps.com/rreewjsvhq/public_html/wp-content/themes/woodmart/inc/integrations/woocommerce/modules/dynamic-discounts/class-manager.php:198

ALL MY INSTALLED PLUGINS:
Breeze
Checkout Field Editor for WooCommerce
Click to Chat
Custom Post Type UI
Elementor
EWWW Image Optimizer
Password Policy Manager
Rank Math SEO
Secure Custom Fields
SysBasics Customize My Account for WooCommerce
WooCommerce
Woodmart Core
WP Mail SMTP
WP-Optimize – Clean, Compress, Cache
WP-ServerInfo

Thanks,
Mr Yung

• This topic was modified 1 week, 1 day ago by keithyung2014.

Hello,

Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
– WoodMart core
– WooCommerce
– Elementor/WPBakery Page Builder

Thank you in advance.

[Artem Temos]

Dear Xtemos,

We are looking forward to your reply very shortly.

Much Thanks

• This reply was modified 1 week ago by Artem Temos.

[keithyung2014]

Dear Xtemos,

I changed the pw. Much thanks!

Would you please also send message to me via email like the last time your team helped with us for confidential ? Or I need to use the private content to leave message to you in this forum ??

Would you please let me know how the fatal error is ?

• This reply was modified 1 week, 1 day ago by keithyung2014.

Hello,

Yes, you need to use the Private content field to post your website information. Please send us your actual admin access so we can check the issue.

Kind Regards

[keithyung2014]

Hi Xtemos,

Updated! Pls check the private content field.

Thx

• This reply was modified 1 week ago by keithyung2014.

Sorry, but it looks like you didn’t include your website URL. Please send us the URL so we can check.

Hi Xtemos,

Pls check the private content field.

Thx

Dear Xtemos,

I have fixed the issue on my own and don’t need to check for my website. Pls close the file.

Thanks ^^

We are glad that you sorted it out. Could you please let us know how did you fix it?

Dear Xtemos,

Just retreived my backup, but spent much time to re-established the products listings and blogs.

Thanks

Hello,

Thank you for letting us know. If the issue occurs again, please feel free to create a new topic.

Kind Regards

[Author]

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