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Can’t install demo content – gets stuck on 30%

Viewing 6 posts - 1 through 6 (of 6 total)
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    Posts
  • November 28, 2024 at 4:12 pm #617205

    shineinternet.co.uk
    Participant

    Hi there, I am getting this error message – “The import could not be completed due to a low timeout limit on the server. You need to contact your hosting provider and ask them to increase it to 300 seconds.” I have done the following:

    Made memory limit 256MB
    Changed max execution time to 400

    Still gets stuck with trying to import the ‘Medical Marijuana’ demo. Can you login and check please? I have added the login info in the private section.

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    November 28, 2024 at 4:36 pm #617226

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Sorry, but we can’t visit your website and get the following error https://monosnap.com/file/4nnVCbmbvnJgqITb2am6JDa9BAIUX5

    Kind Regards
    XTemos Studio

    November 28, 2024 at 4:40 pm #617227

    shineinternet.co.uk
    Participant

    Have whitelisted your IP, can you try now please?

    November 28, 2024 at 6:35 pm #617268

    Artem Temos
    Keymaster

    Please send us your FTP access so we can check it further.

    November 28, 2024 at 6:43 pm #617273

    shineinternet.co.uk
    Participant

    Don’t worry, managed to sort it. Was a cache plugin issue I think

    November 28, 2024 at 9:31 pm #617326

    shineinternet.co.uk
    Participant

    Hi, I have it all installed now but found an issue, on the mega menu on the product page the magnifying hover on the image means the drop-down disappears when it gets near the image. How can you disable the magnifying hover please. I don\’t like that effect anyway. Also the PayPal buttons appear above the image too not underneath it

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Viewing 6 posts - 1 through 6 (of 6 total)